Guest User
February 14, 2024
The transportation is very convenient when staying here. You can reach the train station in five minutes' walk. Before leaving, the hotel gave you a small gift, which is quite special. Few hotels can do such a heartwarming gesture of giving small gifts. In addition, the restaurant is quite good and the food is great. All pretty good. For the reference of other tourists, I would like to share that my room type is on the negative side, which I didn’t expect. As for suggestions for improvement, I originally booked two nights at once. When I checked in, my room card was only valid for one day. As a result, I didn't go to the elevator the next day. This is really not what I should have done. I'm sorry. Just ask something. Of course, I went to the front desk and it was solved immediately. The service was fast. What I can feel is that the nature of the hotel group is that it has a strict management system and a follow-up evaluation system. However, the real front desk service still needs to be improved. Overall good review. clean.
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