Wyndham Kaili Downtown

After staying in hotels for so many years, this is the first time I have seen no hot water for 36 hours. It is funny that there was no hot water for a day and a half after staying for three days and two nights. On the first night of check-in, I received a call from the lobby (the phone was noisy) and was told that there would be no hot water supply the next morning. I gladly accepted it because I was going out for a day and would not stay in the hotel, so it didn't matter. But when I came back in the afternoon, I found that there was still no hot water. I continued to call to communicate (the noise was still not fixed) and was told that it would not be available until noon the next day. By then, I had checked out, so it didn't have to stink for so long? The solution we got was to go to the front desk to find the staff to take us to the SPA on the eighth floor to take a bath... That's fine, but can't we take the initiative to contact the guests and tell them the truth? It is said that the scale should be cleaned regularly every month, so I deserve to be the guest without hot water? The facilities and services are really not good. So I took my change of clothes and wore slippers to the elevator to the lobby on the first floor to find the front desk and then went to the SPA area on the eighth floor to take a bath. There was no door lock, and I had to take a bath... Oh, it was really frustrating. The most amazing thing is that after tossing and turning, I returned to the room at around 11 o'clock in the evening. Suddenly, someone rang the doorbell. The cleaning lady came to tell us that the hotel had no hot water. I really want to say that the person was very nice and chose a very good time. Did the hotel not conduct training? By the way, there was no air conditioning for three days. I slept with the window open and woke up in the middle of the night because of the heat... 1 point for the gym. The gym has complete equipment. Even if I am tired after going out, I still want to go there to lift weights. If it doesn't secrete dopamine endorphins, I am afraid I will directly complain to the hotel.

The business travel experience is perfect! The conference room is well-equipped, the front desk staff Xiao Lu is enthusiastic and helps print documents quickly, there is also an office area in the room, and there are healthy salad options for breakfast. I love the details!

Very satisfied with the hotel's service, the breakfast is good and delicious, and the service provided by the front desk manager Xiao Yang is very, very good! I recommend this hotel, the surrounding environment is also good, and it is a very pleasant stay!

The room is very big, the bed is very soft and comfortable, there are many snacks and food next to the hotel, and there are midnight snacks above the hotel. I was very satisfied with the food and shopping that day, and I went back to sleep on the soft bed. I will choose this hotel next time, and I won't eat breakfast. The air conditioning is also very good.