Guests appreciate the friendly and attentive staff, spacious VIP rooms with large beds and effective air conditioning, and the convenient location near MRTs, night markets, and attractions.
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Leane218
May 1, 2024
The place was quite clean and nice at first glance. It is simple but has everything you need. There’s a little remind that the hostel can check the rubbish under the bed, which I found an opened chocolate package although it is empty. The overall atmosphere is nice and pleasant.
Guest User
January 17, 2024
The slide in the castle parent-child room🛝The children like it very much👍
There are protection measures for children, but if it is close to the window sill, it is recommended to install safety facilities.
The most important thing that needs improvement is that it is very difficult to switch between hot and cold water in the shower, and the amount of water is not large. If you need to take a bath, the water may have to be left for half an hour.
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Yijun
April 23, 2024
Not bad. It’s really close to the Dome.
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Guest User
April 17, 2024
The water in the bathroom needs to be turned on for about 5 minutes
There will be hot water
The rest is okay
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Guest User
September 14, 2023
Because there is a tavern downstairs, the sanitary conditions are a bit poor, and there are big cockroaches in the room. However, the room is large and the bathroom facilities are also large. Living on the fifth floor makes it a little tiring to carry luggage up.
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妮妮膩
March 4, 2024
The overall environment of the room is pretty good, and there is a small play space for children to have fun playing. The disadvantage is that the room is quite humid and the towels used were not even dried even when they were hung in the room.
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Cmannnnn
January 17, 2024
There is no elevator and the room is on the third floor. It is a little difficult to carry luggage, but the room design is great and there is a balcony. I accidentally found a message board on the bookshelf and asked the guests to write what they wanted to write. It was very interesting.
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Guest User
June 17, 2023
The service attitude is not bad, but the room is really not clean (the toilet is black, the walls are moldy, the floor has footprints that are unclear, the floor mats are moldy, and the mattress looks like it hasn't been changed⬅️There are hairs under the pillow before lying down)
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IzumoHugp
May 25, 2023
The hotel has to contact the person in charge to get the room password. There is no elevator, so it is not recommended for friends with limited mobility. It is very convenient to have a usb plug in the room, but the speed is a bit slow.
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Property Policies
Check-in and Check-out Times
Check-in: After 15:30
Check-out: Before 11:00
Front desk hours: [Mon-Sun]09:00–18:30
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Extra bed policies vary according to room type. Please refer to the relevant room type policy. For cot policies, please contact the hotel.
Breakfast
Breakfast not provided.
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Services & Amenities
Most Popular Amenities
Luggage Storage
Wi-Fi in Public AreasFree
Internet
Wi-Fi in Public AreasFree
Parking
Parking
Front Desk Services
Front Desk with Limited Hours
Luggage Storage
Frequently Asked Questions
How much does it cost to stay at Urban?
Prices at Urban are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to Urban?
The closest airport is Kaohsiung International Airport. It is 17.9km from the hotel and approximately a 23minutes journey by taxi.
What are the check-in and check-out times at Urban?
The check-in time is after 15:30 and the check-out time is before 11:00.
Does Urban provide airport transfer services?
No, the Urban doesn't provide airport transfer services.
What amenities and services does Urban have?
Urban has the following amenities and services: Luggage Storage, Wi-Fi in Public Areas.
Does Urban have a swimming pool?
No, Urban doesn't have a pool.
Does Urban have fitness amenities?
No, Urban doesn't have fitness amenities.
Does Urban provide Wi-Fi?
Yes, the hotel provides Wi-Fi.
Does Urban have non-smoking rooms?
Yes, Urban has non-smoking rooms. Please view the hotel listing for details.