Wanda Jin Huiyang Dushanzi Karamay

The hotel's location is very convenient, close to the city center, making it easy to get supplies. The hotel's facilities are excellent. It's a great choice for accommodation along the Duku Highway.

After our walk back to Duku, I wanted to relax and unwind for the night in Dushanzi, so I opted for the Wanda Jinhua Hotel. However, from the moment I walked in, I felt like I'd spent nearly 900 yuan on a small, standard room for only 90 yuan. We arrived at the hotel around 2:40 pm. There was no receptionist to help with our luggage, so my husband found a luggage cart and started packing. I took the children to check in, but I was the only one at the front desk. I had no idea how difficult it was to check in a family. After waiting for about 15 minutes, the front desk informed us it would take a while longer, saying the room hadn't been cleaned yet. So, we headed to the first-floor restaurant for dinner. The service was generally excellent, and the food was good quality. But the nightmare began after dinner. Seeing me holding the baby and my husband carrying three or four bags, the front desk assigned us a room on the fifth floor, at the farthest end. Upon arrival, we discovered it had indeed just been cleaned, but there was no welcome fruit, and the sheets were dirty. The bed was a bit small, so I called to request some pillows to block the edge of the bed to prevent the baby from falling out. Then, when the baby needed to wash up, we realized there was no hot water. Thinking something was wrong, we called the front desk, and they nonchalantly replied, "Maybe it's not heated yet. I don't know when it will come back." 🙂 At this point, our family was truly speechless. So I called Ctrip to complain, and the hotel finally changed the sheets, brought pillows, and sent fruit, but they said there was no hot water. ... In short, the lack of 24-hour hot water is truly the Wanda Hotel's biggest drawback, so be reasonable. But to be honest, the overall service level of the food and beverage department was excellent, and the breakfast was also good.