Grand Ani Hotel

Everything was great. we checked into a family room which was very clean and had everything you need for a comfortable stay. Special thanks to the hotel staff for their politeness and care for the visitors. This was our best overnight stop.)

We had a terrible stay at Grand Ani Hotel. I read the comments prior to my stay and they were positive but I have to admit it was not the case at all for us. 1st night, we arrived late. They put us in a room that had a terrible smell of cigarettes everywhere. The hot water in the shower was not working. We had only a blanket for 2. We called the reception, they told us someone will go up to take care of this, no one came. The day after, I went to the reception to change room. They put us in a room that was way smaller compared to what we booked. The bed was smaller too. The shower had no curtains and we simply flooded the bathroom when we took a shower. They forget to change our room number and in the middle of the night a hotel employee CAME INTO OUR ROOM with another client because they checked him in into our room!! The last day I went for checkout and I told all of this to the manager. They told me they would reimburse me the two nights. This was a complete lie, I was fully billed. I complained to *******, they contacted the hotel who told them that "According to them, there was no problem during my stay and they never agreed to anything" I never had such a bad experience :(

Very nice hotel, nicely and modern equipped. The hotel has a luxury restaurant and bar. Everywhere is very clean. Polite and helpful staff. Rich and very tasty breakfast! I highly recommend. I'm sorry we couldn't stay longer. Jiri, Czech Republic

We stayed in Kars Grand Ani Hotel for about 5 days in July 2024. The location was very good. It’s a very clean hotel. The rooms were very comfortable. The hotel employees are very knowledgeable, nice and helpful. The free breakfast buffet was rich and delicious. I can definitely recommend Kars Grand Ani Hotel.

2 ay önce konakladığımızda yaşamış olduğumuz sorunun çözümü için ilgilenen Otel Müdürü Cem Bey'e çok teşekkür ederiz. Resepsiyon görevlileri ve otel çalışanlarının misafirperverlikleri, ilgi ve alakaları dolayısıyla Kars seyahatlerimizde ilk tercihimiz Grand Ani otel olacaktır.

High standard hotel at central location in Kars. Staff is going every extra mile to support guest special requests. The room was comfortable, nicely designed and had a great view to the square and old Russian church, currently Fethiye mosque. Rich breakfast, delicious lunch and dinner options. Amazing treatments, like hamam, sauna, swimming pool and massage to make your stay unforgettable. Highly recommended both for business and leisure travel.

The Grand Ani is a twenty minute walk or €2 taxi ride from the station, in a reasonably central location and about 20 minutes walk (the other way) from Kars’s upmarket (for Kars !) restaurant area below the castle. Restaurants near the hotel are OK; there’s an ATM two minutes walk from the hotel. Nice size rooms with fridge, room safe, good shower and toiletries. Good airco which stays on when the keycard isn’t in its slot. WiFi variable in my room (from video streaming to barely functional). Good buffet breakfast (omelette on request). Very friendly and helpful staff - whose most important function for me was to order taxis for short hops and to Ani (then I kept the driver for a longer day tour the following day). Few guests when I stayed late June.