great place to stay for your borneo wildlife experience. run by lovely people, who are always there to help you. they helped me arrange my airport pickup and drop from sandakan airport. obviously you can do all the river cruises, night safari and other activities by the lodge. our guide for these cruise cairo, was excellent. was able to check all the bucket list animals during my 4 cruises. cons- there was nothing, but if i have to pick something i would say the food menu is very limited (not much variety), wifi only in the lobby.