Guest User
March 3, 2025
The overall experience at this hotel was very disappointing, though the front desk service was nice and helpful. We booked a room with twin beds, which was fine. However, after checking in, we discovered that our room was in a separate building, requiring a long walk from the reception. While we found this inconvenient, we were willing to accept it. What we couldn’t accept, however, was how dirty the building was—from the staircase to the room itself. Even worse, it was extremely noisy every evening, with people screaming at night and footsteps echoing up and down the stairways. There was a door marked as an emergency exit to the outside that was never closed, and the first-floor door remained open 24 hours a day with no supervision. On the day of checkout, when we woke up, we found a dirty bag that had been pushed under our door, and we had no idea what was inside it. This is the worst hotel we have ever stayed at in Thailand. It’s far from the four-star rating it claims to have.