Hotel H15 Luxury Palace - Destigo Hotels
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1 room, 2 adults, 0 children
All properties in Krakow
Hotel H15 Luxury Palace - Destigo Hotels
No.1 of Instagrammable Hotels in Krakow
Świętego Jana 15, Krakow, Lesser Poland 31-017, Poland
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We Price Match
Highlights
Delicious breakfast
Ideal location
Sparkling clean
Excellent service
Lots to doShow more
Amenities
Indoor swimming pool
Hiking
Sauna
Massage Room
Fitness Room
Car Rental
Bar
2 Restaurants
All amenities
Property Description
With a stay at Hotel H15 Luxury Palace - Destigo Hotels, you'll be centrally located in Kraków, within a 5-minute walk of Main Market Square and Royal Road. This luxury hotel is 8.2 mi (13.2 km) from Wieliczka Salt Mine and 2.2 mi (3.6 km) from Oskar Schindler Factory.
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9.5/10
Excellent hotel. Reception and service are excellent.
All 110 reviews
Surroundings
Airport: Krakow International Airport
(25.3km)
Train: Krakow Glowny Railway Station
(730m)
Train: Krakow Plaszow
(4.9km)
Landmarks: Legendary Kraków Local Tours, Auschwitz Salt Mine & More
(140m)
Landmarks: St. Florian's Gate
(140m)
Landmarks: Lost Souls Alley
(190m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Luxury Suite
2 Single bed or 1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Towel
Check Availability
5
Standard Room
2 Single bed or 1 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Towel
Check Availability
5
Superior Room
2 Single bed or 1 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Towel
Check Availability
5
Deluxe Room
1 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Towel
Check Availability
9
Super Deluxe
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Towel
Check Availability
5
Suite
2 Single bed or 1 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Towel
Check Availability
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Guest Reviews
9.5/10
Amazing
110 reviews
- Cleanliness9.5
- Amenities9.5
- Location9.5
- Service9.5
Average for similar properties in Krakow
Review summary
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Location: The hotel is consistently praised for its excellent location, particularly in Krakow's Old Town, making it convenient for exploring the city and accessing nearby attractions.(based on 3 reviews)
Guest User
December 10, 2022
Amazing hotel, great location in Old Town. Service was excellent throughout our stay. Special thanks to Monika, Anna, Zuzanna and Daniel for making sure everything was perfect
HJHS
November 21, 2022
The hotel is in a perfect location in the middle of Krakow old town. The style of the interior is impeccable and like you’re stepping into a palace. The rooms are classy but cozy and of good enough size.
VOLODYMYR B
April 28, 2025
Excellent hotel. Reception and service are excellent.
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Wen ching
April 1, 2024
The room is neat and clean, the bathroom is spotless, the service staff is friendly, the indoor space is large and high, the public facilities are many and clean, the restaurant space is very comfortable, I will come back to experience it next time
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Anonymous User
July 5, 2023
The hotel in Warsaw was great, but the one in Krakow was a pleasant surprise. The moment I stopped at the entrance of the hotel, I felt very good and liked it very much. You can see the textile hall at the entrance of the hotel. The location is excellent. The interior decoration of the hotel is very tasteful and very high-end. The room is large, the bathroom is larger than normal, the room equipment has a strong sense of technology, and it is very comfortable facing the courtyard. Breakfast is also great, this restaurant is recommended by Michelin at night, it is so delicious. Krakow is too beautiful to have time for hotel spas. The only thing I don't understand is that there is no partition in the bathroom shower, and the water will spill on the ground beside it.
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Anonymous User
March 27, 2023
Another wonderful stay, this time a birthday celebration with dinner at the hotel's Artesse restaurant. The hotel service was up to the task and made the stay really special. Thank you!
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tacasci
October 26, 2022
It was a wonderful hotel in terms of location, service, rooms, sauna, etc.
The hospitality of the staff was also very pleasant and it was a comfortable stay.
Original TextTranslation provided by Google
Guest User
January 23, 2023
Everything great, apart from the lack of information that the spa is under renovation.
Had I known this, I would have stayed at another hotel.
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Services & Amenities
Most Popular Amenities
Indoor swimming pool
Hiking
Off-site
Sauna
Massage Room
Fitness Room
Car Rental
Bar
2 Restaurants
Meeting Room
Multi-Function Room
Tour/Ticket Service
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Fitness Room
Bar
2 Restaurants
Meeting Room
2 Restaurants
Bistro The Hours
Style: A la carte
Cuisine: International
Restauracja Artesse
Style: A la carte
Cuisine: European
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Parking
Parking
Valet Parking
Additional charge
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Front Desk Services
24-Hour Front Desk
Express Check-In and Check-Out
Concierge Service
Front Desk Safe
Luggage Storage
Tour/Ticket Service
VIP Check-In Service
Food & Drink
Bar
Room Service
Health & Wellness
Massage Room
Sauna
Mountain Biking
Off-site
Body Care
Hiking
Off-site
Fitness Room
Activities
Eco Tours
Off-site
Public Areas
No Smoking in Public Areas
Garden
Water Purifier
Cleaning Services
Clothes Dryer
Dry Cleaning
Additional charge
Laundry Service (On-Site)
Additional charge
Ironing Service
Additional charge
Business Services
Multi-Function Room
Meeting Room
Fax/Copying Service
Additional charge
Accessibility
Accessible Rooms Available
Safety & Security
First-Aid Kit
Security Alarm
Smoke Detector
Fire Extinguisher
CCTV In Public Areas
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 00:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | Extra cot: Free |
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of PLN 500.00 (approx. AU$ 209.79) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are allowed on requestAdditional charge
Fee: PLN 100.00 (approx. AU$ 41.96) per pet per day
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Number of Rooms: 71
With a stay at Hotel H15 Luxury Palace - Destigo Hotels, you'll be centrally located in Kraków, within a 5-minute walk of Main Market Square and Royal Road. This luxury hotel is 8.2 mi (13.2 km) from Wieliczka Salt Mine and 2.2 mi (3.6 km) from Oskar Schindler Factory.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Kraków? This hotel has 1184 square feet (110 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 70 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Kraków? This hotel has 1184 square feet (110 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 70 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Frequently Asked Questions
What is the cancellation policy at Hotel H15 Luxury Palace - Destigo Hotels?
Typically, cancellations of Hotel H15 Luxury Palace - Destigo Hotels can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.What is the cancellation policy at Hotel H15 Luxury Palace - Destigo Hotels?
How much does it cost to stay at Hotel H15 Luxury Palace - Destigo Hotels?
Prices at Hotel H15 Luxury Palace - Destigo Hotels vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.How much does it cost to stay at Hotel H15 Luxury Palace - Destigo Hotels?
Are there airport shuttle services at Hotel H15 Luxury Palace - Destigo Hotels?
No, Hotel H15 Luxury Palace - Destigo Hotels does not offer airport transfer services.Are there airport shuttle services at Hotel H15 Luxury Palace - Destigo Hotels?
What landmarks are close to Hotel H15 Luxury Palace - Destigo Hotels?
Hotel H15 Luxury Palace - Destigo Hotels is located in Krakow, close to landmarks such as Legendary Kraków Local Tours, Auschwitz Salt Mine & More, which is 140m from your search (straight-line distance).What landmarks are close to Hotel H15 Luxury Palace - Destigo Hotels?
Does Hotel H15 Luxury Palace - Destigo Hotels have a pool?
Yes, Hotel H15 Luxury Palace - Destigo Hotels has a swimming pool for guests to enjoy.Does Hotel H15 Luxury Palace - Destigo Hotels have a pool?
What amenities & services does Hotel H15 Luxury Palace - Destigo Hotels offer?
Hotel H15 Luxury Palace - Destigo Hotels offers a range of popular amenities including Shuttle Bus Service.What amenities & services does Hotel H15 Luxury Palace - Destigo Hotels offer?
Is there a restaurant at Hotel H15 Luxury Palace - Destigo Hotels?
Yes, Hotel H15 Luxury Palace - Destigo Hotels has an on-site restaurant offering International, European cuisine.Is there a restaurant at Hotel H15 Luxury Palace - Destigo Hotels?
What time are check-in & check-out at Hotel H15 Luxury Palace - Destigo Hotels?
Hotel H15 Luxury Palace - Destigo Hotels check-in begins at 15:00. Check-out time is 12:00.What time are check-in & check-out at Hotel H15 Luxury Palace - Destigo Hotels?
Are pets allowed at Hotel H15 Luxury Palace - Destigo Hotels?
Yes, pets are allowed at Hotel H15 Luxury Palace - Destigo Hotels. Please contact Hotel H15 Luxury Palace - Destigo Hotels to confirm any specific requirements.Are pets allowed at Hotel H15 Luxury Palace - Destigo Hotels?
About This Property
| Nearest Airport | Krakow International Airport |
|---|---|
| Distance to Airport | 25.33KM |
| Nearest Train Station | Krakow Glowny Railway Station |
| Distance to Train Station | 0.73KM |
| Average Price From | AUD792 |
| Hotel Star Rating | 5 |