H15 Palace, a Luxury Collection Hotel, Krakow
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1 room, 2 adults, 0 children
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H15 Palace, a Luxury Collection Hotel, Krakow
Opened in 2025
No.1 of Instagrammable Hotels in Krakow
Świętego Jana 15, Krakow, Lesser Poland 31-017, Poland
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We Price Match
Highlights
Ideal location
Delicious breakfast
Sparkling clean
Excellent service
Newly openedShow more
Amenities
Indoor swimming pool
Hiking
Sauna
Massage Room
Fitness Room
Car Rental
Bar
2 Restaurants
All amenities
Property Description
Dating back to the 17th century, H15 Palace pays homage to Krakow’s rich past, blending antique paintings and period furnishings with contemporary design. Floral polychromed wooden beams and original frescoes harmonise with sleek modern touches, creating a space where each room tells a distinctive story. Pockets of history are revealed throughout, from the original stone foundations in the spa areas to the Baroque-inspired architecture in our courtyard. Our courtyard and rooftop offer a respite from the bustling cobbled streets, while the Bistro, Library Bar and Artesse restaurant are steeped in a quiet love for food and drink. Krakow is a city of layers. Take them apart, move them around and play them as you wish. You’ll fall for this city in a heartbeat.
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9.5/10
Excellent hotel. Reception and service are excellent.
All 110 reviews
Surroundings
Airport: Krakow International Airport
(25.3km)
Train: Krakow Glowny Railway Station
(730m)
Train: Krakow Plaszow
(4.9km)
Landmarks: Legendary Kraków Local Tours, Auschwitz Salt Mine & More
(<100m)
Landmarks: St. Florian's Gate
(140m)
Landmarks: Kraków Barbican
(190m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
King Suite
1 King bed
Private Bathroom
Minibar
Towel
Private Toilet
Check Availability
2
Classic King Room
1 King bed
Private Bathroom
Minibar
Towel
Private Toilet
Check Availability
Presidential King Suite
1 King bed
Private Bathroom
Check Availability
Royal King Suite
1 King bed
Private Bathroom
Check Availability
2
Junior Suite With 2 Single Beds
2 Single bed
Private Bathroom
Minibar
Towel
Private Toilet
Check Availability
7
Junior King Suite
1 King bed
Private Bathroom
Minibar
Towel
Private Toilet
Check Availability
2
Classic Room With 2 Single Beds
2 Single bed
Private Bathroom
Minibar
Towel
Private Toilet
Check Availability
Historical, Suite, 1 King
1 King bed
Private Bathroom
Check Availability
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Guest Reviews
9.5/10
Amazing
110 reviews
Verified Reviews- Cleanliness9.5
- Amenities9.5
- Location9.5
- Service9.5
Average for similar properties in Krakow
AI Summary
The staff provides exceptional service, with a focus on cleanliness and hospitality. The accommodation is centrally located, offering high-quality amenities and spacious, restored rooms with balconies.
Guest User
December 10, 2022
Amazing hotel, great location in Old Town. Service was excellent throughout our stay. Special thanks to Monika, Anna, Zuzanna and Daniel for making sure everything was perfect
HJHS
November 21, 2022
The hotel is in a perfect location in the middle of Krakow old town. The style of the interior is impeccable and like you’re stepping into a palace. The rooms are classy but cozy and of good enough size.
VOLODYMYR B
April 28, 2025
Excellent hotel. Reception and service are excellent.
Original TextTranslation provided by Google
Wen ching
April 1, 2024
The room is neat and clean, the bathroom is spotless, the service staff is friendly, the indoor space is large and high, the public facilities are many and clean, the restaurant space is very comfortable, I will come back to experience it next time
Original TextTranslation provided by Google
Anonymous User
July 5, 2023
The hotel in Warsaw was great, but the one in Krakow was a pleasant surprise. The moment I stopped at the entrance of the hotel, I felt very good and liked it very much. You can see the textile hall at the entrance of the hotel. The location is excellent. The interior decoration of the hotel is very tasteful and very high-end. The room is large, the bathroom is larger than normal, the room equipment has a strong sense of technology, and it is very comfortable facing the courtyard. Breakfast is also great, this restaurant is recommended by Michelin at night, it is so delicious. Krakow is too beautiful to have time for hotel spas. The only thing I don't understand is that there is no partition in the bathroom shower, and the water will spill on the ground beside it.
Original TextTranslation provided by Google
Anonymous User
March 27, 2023
Another wonderful stay, this time a birthday celebration with dinner at the hotel's Artesse restaurant. The hotel service was up to the task and made the stay really special. Thank you!
Original TextTranslation provided by Google
tacasci
October 26, 2022
It was a wonderful hotel in terms of location, service, rooms, sauna, etc.
The hospitality of the staff was also very pleasant and it was a comfortable stay.
Original TextTranslation provided by Google
Guest User
January 23, 2023
Everything great, apart from the lack of information that the spa is under renovation.
Had I known this, I would have stayed at another hotel.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Hiking
Off-site
Sauna
Massage Room
Fitness Room
Car Rental
Bar
2 Restaurants
Meeting Room
Multi-Function Room
Tour/Ticket Service
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Indoor swimming pool
Fitness Room
Bar
2 Restaurants
Meeting Room
2 Restaurants
Bistro The Hours
Style: A la carte
Cuisine: International
Restauracja Artesse
Style: A la carte
Cuisine: European
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Parking
Parking
Valet Parking
Additional charge
Transportation
Car Rental
Shuttle Bus Service
Additional charge
Front desk services
24-Hour Front Desk
Express Check-In and Check-Out
Concierge Service
Front Desk Safe
Luggage Storage
Tour/Ticket Service
VIP Check-In Service
Food & drink
Bar
Room Service
Health & wellness
Massage Room
Sauna
Mountain Biking
Off-site
Body Care
Hiking
Off-site
Fitness Room
Activities
Eco Tours
Off-site
Public areas
No Smoking in Public Areas
Garden
Water Purifier
Cleaning services
Clothes Dryer
Dry Cleaning
Additional charge
Laundry Service (On-Site)
Additional charge
Ironing Service
Additional charge
Business services
Multi-Function Room
Meeting Room
Fax/Copying Service
Additional charge
Accessibility
Accessible Rooms Available
Safety & security
First-Aid Kit
Security Alarm
Smoke Detector
Fire Extinguisher
CCTV In Public Areas
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: 00:00–12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of PLN 500.00 (approx. SEK 1,295.43) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are allowed on requestAdditional charge
Fee: PLN 100.00 (approx. SEK 259.09) per pet per day
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2025
- Number of Rooms: 71
Phone:+48-12-3711515
Dating back to the 17th century, H15 Palace pays homage to Krakow’s rich past, blending antique paintings and period furnishings with contemporary design. Floral polychromed wooden beams and original frescoes harmonise with sleek modern touches, creating a space where each room tells a distinctive story. Pockets of history are revealed throughout, from the original stone foundations in the spa areas to the Baroque-inspired architecture in our courtyard. Our courtyard and rooftop offer a respite from the bustling cobbled streets, while the Bistro, Library Bar and Artesse restaurant are steeped in a quiet love for food and drink. Krakow is a city of layers. Take them apart, move them around and play them as you wish. You’ll fall for this city in a heartbeat.
Frequently Asked Questions
What is the cancellation policy at H15 Palace, a Luxury Collection Hotel, Krakow?
Typically, cancellations of H15 Palace, a Luxury Collection Hotel, Krakow can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.What is the cancellation policy at H15 Palace, a Luxury Collection Hotel, Krakow?
How much does it cost to stay at H15 Palace, a Luxury Collection Hotel, Krakow?
Prices at H15 Palace, a Luxury Collection Hotel, Krakow vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.How much does it cost to stay at H15 Palace, a Luxury Collection Hotel, Krakow?
Are there airport shuttle services at H15 Palace, a Luxury Collection Hotel, Krakow?
No, H15 Palace, a Luxury Collection Hotel, Krakow does not offer airport transfer services.Are there airport shuttle services at H15 Palace, a Luxury Collection Hotel, Krakow?
What landmarks are close to H15 Palace, a Luxury Collection Hotel, Krakow?
H15 Palace, a Luxury Collection Hotel, Krakow is located in Krakow, close to landmarks such as Legendary Kraków Local Tours, Auschwitz Salt Mine & More, which is <100m from your search (straight-line distance).What landmarks are close to H15 Palace, a Luxury Collection Hotel, Krakow?
Does H15 Palace, a Luxury Collection Hotel, Krakow have a pool?
Yes, H15 Palace, a Luxury Collection Hotel, Krakow has a swimming pool for guests to enjoy.Does H15 Palace, a Luxury Collection Hotel, Krakow have a pool?
What amenities & services does H15 Palace, a Luxury Collection Hotel, Krakow offer?
H15 Palace, a Luxury Collection Hotel, Krakow offers a range of popular amenities including Shuttle Bus Service.What amenities & services does H15 Palace, a Luxury Collection Hotel, Krakow offer?
Is there a restaurant at H15 Palace, a Luxury Collection Hotel, Krakow?
Yes, H15 Palace, a Luxury Collection Hotel, Krakow has an on-site restaurant offering International, European cuisine.Is there a restaurant at H15 Palace, a Luxury Collection Hotel, Krakow?
What time are check-in & check-out at H15 Palace, a Luxury Collection Hotel, Krakow?
H15 Palace, a Luxury Collection Hotel, Krakow check-in begins at 15:00. Check-out time is 12:00.What time are check-in & check-out at H15 Palace, a Luxury Collection Hotel, Krakow?
Are pets allowed at H15 Palace, a Luxury Collection Hotel, Krakow?
Yes, pets are allowed at H15 Palace, a Luxury Collection Hotel, Krakow. Please contact H15 Palace, a Luxury Collection Hotel, Krakow to confirm any specific requirements.Are pets allowed at H15 Palace, a Luxury Collection Hotel, Krakow?
About This Property
| Nearest Airport | Krakow International Airport |
|---|---|
| Distance to Airport | 25.33KM |
| Nearest Train Station | Krakow Glowny Railway Station |
| Distance to Train Station | 0.73KM |
| Average Price From | SEK5973 |
| Hotel Star Rating | 5 |