To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.5
Service3.6
Cleanliness3.5
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All reviews(7)
Positive reviews(4)
Reviews with photos/video(4)
Negative reviews(2)
Mrstorm01
Basic Shared Dormitory, 1 Twin Bed
Stayed in Jun 2024
Business travellers
4 review
4.0/5
Very Good
Posted on Jul 4, 2024
The staff were friendly, and the room was beyond comfortable.
Aklem Gatz
Basic Shared Dormitory, 1 Twin Bed
Stayed in Mar 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on Mar 28, 2024
Amazing place to stay, employees are accommodating and very welcoming. Easy access to city proper.
cp km
Basic Shared Dormitory, 1 Twin Bed
Stayed in Aug 2024
Travel with friends
3 review
1.0/5
Posted on Aug 6, 2024
This is mislead us with the description of the hotel.
This looks like a br***el place …
We informed the receptionist but he refused to care about cancellation…
Immediately contacted Trip and spoke with Francis! explained in detail and he promised to come back but didn’t. Despite trying again the following days and sending emails but no reply or call from trip.
Now, one thing is sure that TRIP doesn’t neither care the clients not ensure enough the facilities are accurately posted.
If not properly compensated, I’m not going to use TRIP any longer as I was with other platforms all these periods!
KayWhy_Msia
Stayed in Dec 2023
Solo travellers
6 review
5.0/5
Outstanding
Posted on Jan 2, 2024
Located near Bukit Bintang, which is a nice location. Value for money!
Tay Kian Guan
Stayed in Dec 2023
Solo travellers
128 review
3.7/5
Posted on Jan 2, 2024
Customer service is ok but the hotel might not meet local building law. There might be some concern about safety and fire.
Anonymous User
Basic Shared Dormitory, 1 Twin Bed
Stayed in Sep 2024
Solo travellers
2 review
2.7/5
Posted on Sep 12, 2024
The staff was very nice.
I booked a dormitory room, but they upgraded me because they said a single room was available, but the single room was terrible.
The space in which the room was located was closed off, and even though the shower, toilet, and sink were all in the hallway, there was no window, and only one small ventilator, so the air flow was poor and it always smelled moldy.
They must have mopped the room, but the single room, which was like a prison cell, had no windows or ventilators, so the floor was still wet even the next day. It was the first time that a quick-drying towel hadn't dried even after a day.
I thought I couldn't live there, so I requested the original dormitory room, but they said it was a no-good room, although I couldn't understand the exact reason because of my poor English skills.
They said that the other room with a window (cheap but extra charge) wouldn't be available until tomorrow. However, I couldn't put up with a similar room with a window, so I changed hotels. Since I paid through the website, I wasn't refunded. That's understandable, but...
The staff listened to me and tried to solve the problem, but the room was terrible. I don't know about the other rooms.