To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.6
Service3.7
Cleanliness3.6
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All reviews(13)
Positive reviews(9)
Reviews with photos/video(7)
Negative reviews(2)
Lady Kwenadi
Economy Single Bed Room
Stayed in Nov 2024
Solo travellers
39 review
4.7/5
Amazing
Posted on Dec 28, 2024
I recently stayed at this hotel and was thoroughly impressed by the overall experience. It offers fantastic value for money. The location is unbeatable, with everything you could need or want to explore just a short distance away. The staff were friendly and attentive, ensuring every need was met. I highly recommend this hotel to anyone looking for a combination of comfort, convenience, and affordability. Oh, there’s stairs to go up to your bed so if you don’t mind stairs, this place is good.
Guest User
Economy Queen Room
Stayed in Nov 2024
Couples
2 review
4.0/5
Very Good
Posted on Dec 28, 2024
Pictures across *********** and trip.com made it unclear what to expect for each bedroom size. The room was so small that the towels couldn’t dry so room smelled bad and there was no fresh circulation of air (no window which we knew but size exacerbated this). Walls super thin, can hear room next door playing music and even just talking. Even with earplugs can be challenging.
Towels were big 👍
Toilets and showers clean and hot 👍
Location 👍
Friendly staff 👍
Pool and jacuzzi nice, communal areas cute too 👍
Thought we were booking one size bigger, other than that this is a great private room hostel complex. Cute and quaint.
June_rt
Economy Queen Room
Stayed in Jul 2024
Couples
10 review
3.2/5
Posted on Aug 17, 2024
I found out that not all room come with attached bathroom. Some room have bathroom sharing whichever is terrible for me and I ended up pay extra to change the room. Bed was okay for us it’s just troublesome to use the staircase to reach the bed as the room I booked have upstairs bed and downstairs is bathroom and cabinet area. Everything is chargeable including towel , toothbrush and so on. Thank God they provided body shampoo at least. Overall I will rate 2/5 ⭐️.
I will consider coming again to try better room.
Mrstorm01
Basic Shared Dormitory, 1 Twin Bed
Stayed in May 2024
Business travellers
4 review
4.0/5
Very Good
Posted on Jul 4, 2024
The staff were friendly, and the room was beyond comfortable.
Aklem Gatz
Basic Shared Dormitory, 1 Twin Bed
Stayed in Feb 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on Mar 28, 2024
Amazing place to stay, employees are accommodating and very welcoming. Easy access to city proper.
cp km
Basic Shared Dormitory, 1 Twin Bed
Stayed in Jul 2024
Travel with friends
3 review
1.0/5
Posted on Aug 6, 2024
This is mislead us with the description of the hotel.
This looks like a br***el place …
We informed the receptionist but he refused to care about cancellation…
Immediately contacted Trip and spoke with Francis! explained in detail and he promised to come back but didn’t. Despite trying again the following days and sending emails but no reply or call from trip.
Now, one thing is sure that TRIP doesn’t neither care the clients not ensure enough the facilities are accurately posted.
If not properly compensated, I’m not going to use TRIP any longer as I was with other platforms all these periods!
KayWhy_Msia
Stayed in Nov 2023
Solo travellers
10 review
5.0/5
Outstanding
Posted on Jan 2, 2024
Located near Bukit Bintang, which is a nice location. Value for money!
Tay Kian Guan
Stayed in Nov 2023
Solo travellers
130 review
3.7/5
Posted on Jan 2, 2024
Customer service is ok but the hotel might not meet local building law. There might be some concern about safety and fire.
Anonymous User
Basic Shared Dormitory, 1 Twin Bed
Stayed in Aug 2024
Solo travellers
2 review
2.7/5
Posted on Sep 12, 2024
The staff was very nice.
I booked a dormitory room, but they upgraded me because they said a single room was available, but the single room was terrible.
The space in which the room was located was closed off, and even though the shower, toilet, and sink were all in the hallway, there was no window, and only one small ventilator, so the air flow was poor and it always smelled moldy.
They must have mopped the room, but the single room, which was like a prison cell, had no windows or ventilators, so the floor was still wet even the next day. It was the first time that a quick-drying towel hadn't dried even after a day.
I thought I couldn't live there, so I requested the original dormitory room, but they said it was a no-good room, although I couldn't understand the exact reason because of my poor English skills.
They said that the other room with a window (cheap but extra charge) wouldn't be available until tomorrow. However, I couldn't put up with a similar room with a window, so I changed hotels. Since I paid through the website, I wasn't refunded. That's understandable, but...
The staff listened to me and tried to solve the problem, but the room was terrible. I don't know about the other rooms.
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Dillara
Economy Queen Room
Stayed in Sep 2024
Couples
14 review
4.5/5
Great
Posted on Nov 22, 2024
A good hostel with a restaurant, kitchen, swimming pool and jacuzzi. Located in a quiet area, in the courtyards. The staff quickly respond to messages in WhatsApp. The rooms are small, clean, have air conditioning, Wi-Fi. When visiting the restaurant, guests receive a 15% discount on dishes. The nearest monorail station is a seven-minute walk away.
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Guest User
Stayed in Nov 2024
Other
3.0/5
Posted on Dec 29, 2024
To be honest looks a little bit better in the pictures..there is swimming pool but it’s on the roof and it’s not nice there. Always a construction going on. There is Jacuzzi inside but is cold. Also I never saw such small rooms. It’s great for 1 person but for 2 people and 2 suitcases it was horrible. We were not able to open our suitcase inside the room… Although rooms are clean and they have ac so that’s nice at least.