Shimogyo Ward, Kasabokocho, 50, Kyoto City, Kyoto Prefecture, 600-8494, JapanView Hotel Details
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Richmond Hotel Premier Kyoto Shijo Guest Reviews
4.7/5
Amazing
49 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(49)
Positive reviews(37)
Reviews with photos/video(15)
Awesome stay(13)
Awesome rooms(13)
Friendly owner(13)
Clean and tidy(9)
Near shopping area(7)
Convenient for shopping(4)
Guest User
Stayed in May 2024
Solo travellers
4 review
4.7/5
Amazing
Posted on Jun 20, 2024
Comparable small especially with the price of more and HKD1000 for a single room
Response from Property: Dear Customer,Thank you for your positive review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon.Thank you.
EDWARD
Stayed in Oct 2023
Family
4 review
5.0/5
Outstanding
Posted on Nov 29, 2023
Good location. LIFE supermarket is in 1F, 9:30-24:00. Modern style.
Response from Property: Thank you very much for staying at Richmond Hotel Premier Kyoto Shijo. We would also like to thank you for choosing our hotel from among the many hotels in Kyoto City. Finally, we would like to sincerely thank you for taking the time to post your review despite your busy schedule. All of our staff look forward to welcoming you again.
Guest User
Moderate Twin
Stayed in Nov 2024
Family
3 review
4.7/5
Amazing
Posted on Dec 2, 2024
Good service,good location,
Response from Property: Thank you very much for staying at Richmond Hotel Premier Kyoto Shijo. We are very pleased to hear your compliments about our service and location.We look forward to welcoming you again.
LAI OI IRENE
Stayed in Aug 2023
Travel with friends
11 review
5.0/5
Outstanding
Posted on Sep 12, 2023
just need to walk a bit from station to hotel , otherwise everything is good
quiet and clean room
breakfast vegan friendly
Response from Property: Thank you very much for staying at Richmond Hotel Premier Kyoto Shijo. We would also like to thank you for choosing our hotel from among the many hotels in Kyoto City. Finally, we would like to sincerely thank you for taking the time to post your review despite your busy schedule. All of our staff look forward to welcoming you again.
Guest User
Moderate Twin
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 12, 2025
The hotel is very cost-effective. The design style is very good. The twin room for family travel. The sofa in the room can sleep one adult. It is very comfortable. There is a supermarket next to it. Breakfast can be solved. It is convenient for travel
Original TextTranslated by Google
6/15
Response from Property: Thank you very much for staying at Richmond Hotel Premier Kyoto Shijo.
Thank you again for choosing our hotel among many hotels in Kyoto.
Thank you very much for your kind comments on our rooms and breakfast. With the concept of "relaxed Kyoto cuisine" and "Kyoto Italian cuisine" with a touch of fashion, our hotel has prepared a variety of Kyoto-related menus, including a variety of sousagi and dishes using Kyoto ingredients. We are happy to hear that you enjoyed our breakfast, which is a buffet style and you can choose your favorite dishes, which the restaurant staff carefully prepared for you.
We will not be proud of your praise, and we will continue to work hard to ensure that your stay with us is always a pleasant one.
Finally, thank you very much for your review. We look forward to seeing you again.
amywang111
Moderate Triple
Stayed in Nov 2024
Family
56 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The girl kneeled to check in, and printed the hotel confirmation letter from Ctrip. The efficiency was still a bit slow. The room was OK, clean, and had everything it should have. The bathroom did not leak at all, and three bottles of water were delivered every day. The breakfast was rich, dazzling, and the quality was average. There was happy hour, afternoon tea and wine from 3pm to 8pm every day. Toiletries were picked up at the elevator entrance on the third floor, and SEKKISEI skin care products.
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Response from Property: 非常感謝您選擇入住Richmond Hotel Premier Kyoto Shijo。 我們還要再次感謝您在京都眾多酒店中選擇了我們酒店。再次感謝您對我們酒廊、早餐和設施的讚譽。我們很高興聽到您喜歡我們在貴賓休息室的社交時間(17:00-20:00)。 我們還提供以 “輕鬆的‘京都御膳房’和略帶時尚的‘京都意大利餐廳’”為理念的自助早餐,其中包括各種與京都相關的菜餚,如御番齋和京都食材。 菜單中還包括各種御番齋和京都食材等與京都相關的菜餚。此外,每天還舉辦各種活動,敬請關注我們的 SNS。最後但並非最不重要的一點是,當您再次來到京都時,請再次下榻我們的酒店。 我們期待您的再次光臨。
Simonneke
Comfort Triple
Stayed in Nov 2024
Family
7 review
3.5/5
Posted on Dec 12, 2024
There is an elevator in the hotel lobby, the entrance is not obvious, and the supermarket next to it is more eye-catching.
From the check-in, interior design, aromatherapy, meals, etc., it can be seen that there is a lot of effort and requirements, so I have to improve my expectations for the hotel. There are hairs on my bed, the porcelain basin faucet is not installed firmly, and although the air-conditioning in the room is sufficient, it is not suitable for sleeping. For two nights, the temperature rose to a bit warm in the middle of the night. I woke up and adjusted the air conditioner to no avail.
There are two other points to appreciate:
There are two porcelain basins in the room, one near the bathroom and one near the bar.
The toilet, bathroom and porcelain basin are separated like many hotels. There is a rolling curtain outside the bathroom. When pulled down, it can be used as a dressing space or to block cold air. The rolling curtain does not take up space but plays a functional role.
Original TextTranslated by Google
6/11
Response from Property: Thank you very much for staying at Richmond Hotel Premier Kyoto Shijo. We would like to thank you again for choosing our hotel among the many hotels in Kyoto.We apologize for any inconvenience caused by our service and cleaning during your stay.Based on your feedback, we will continue to improve our facilities and services to make your stay even more comfortable. Thank you very much for taking time out of your busy schedule to write us. We look forward to welcoming you again.
떠요미
Moderate Twin
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 20, 2024
The staff were extremely friendly and the accommodations were clean. The cake provided daily was really delicious, and the drinks and snacks were also delicious.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Richmond Hotel Premier Kyoto Shijo. We are very pleased to hear your compliments about our staff and Premier Lounge.We hope you had a pleasant stay with us during your stay.We hope we were able to provide you with a service that satisfied you.We look forward to welcoming you again.
YYLAND
Moderate Twin
Stayed in Nov 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 12, 2024
First of all, the hotel is very new and the staff is very friendly and helpful!
The location is far from the subway station but there is a bus stop nearby
There is a large supermarket downstairs! 10 minutes convenient😍😍😍
The twin room has a sofa and is spacious
The toilet, washbasin and bathroom are all separate, which is great!
Finally, I highly recommend the hotel breakfast, with many varieties to choose from.
It tastes great too! I will definitely choose this hotel next time I go to Kyoto🫶🏻
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Richmond Hotel Premier Kyoto Shijo.We would also like to thank you again for your kind words of praise regarding our staff, room facilities and breakfast.We are very pleased to hear that you had a pleasant stay at our hotel. We will continue to make every effort to improve upon your kind words.Lastly, we would like to thank you from the bottom of our hearts for taking time out of your busy schedule to write this message.We look forward to welcoming you again.
soonsur
Moderate Twin
Stayed in Oct 2024
Travel with friends
7 review
4.8/5
Amazing
Posted on Dec 6, 2024
The room was beyond expectation, spacious and comfortable, the front desk service was very attentive, there was free afternoon tea, the pajamas provided were also very comfortable, and the breakfast was rich, exquisite and of good quality.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Richmond Hotel Premier Kyoto Shijo.We thank you again for your compliments on our guest room facilities and staff.We are encouraged by your kind words and will continue to make every effort to ensure that our guests have a pleasant stay with us.We look forward to welcoming you again.
ninamama
Comfort Twin Room
Stayed in Oct 2024
Family
7 review
5.0/5
Outstanding
Posted on Nov 30, 2024
The hotel is great, the rooms are large, spacious, bright and clean, the lobby has an elegant view, the Japanese breakfast is rich in variety and tastes good, and there is free afternoon tea and night drinks (pay attention to the time).
The hotel has coin-operated laundry service on the 6th floor of the hotel, and the laundry status can be checked on the TV in the room.
Next to the hotel is Life Supermarket, which has everything for food and daily necessities. The hotel is in a good location and the transportation is super convenient. The bus stop is just a few steps away.
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6/7
Response from Property: Thank you very much for staying at Richmond Hotel Premier Kyoto Shijo.Thank you again for your compliments on our room facilities, Premier Lounge and location.We are very happy to hear that you had a pleasant stay with us during your stay.We will not be resting on our laurels and will continue to make every effort to ensure that your stay with us is as comfortable as possible.We hope that you will visit our hotel again when you come to Kyoto.We look forward to welcoming you again.
Guest User
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 20, 2024
Highly recommended! It's about 10 minutes away from the subway station, but there are buses at the door, which are convenient for Kiyomizu Temple! The hotel breakfast is not bad, free drinks and desserts at noon and afternoon, free wine, sake, beer, etc. at night! There are two supermarkets at the door, and you can eat sushi and sashimi freely every day
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Richmond Hotel Premier Kyoto Shijo. We would also like to thank you again for choosing our hotel among the many hotels in Kyoto City. Last but not least, we'd like to thank you for taking the time out of your busy schedule to write a review. Our entire staff looks forward to your visit again.
Guest User
Moderate Double
Stayed in Nov 2024
Solo travellers
1 review
3.8/5
Good
Posted on Dec 21, 2024
The location is between two subway stations, which is a matter of opinion. It is 2-3 kilometers away from popular attractions.
The hotel lobby has a good view, and the front desk staff is very enthusiastic and can store luggage.
Self-service disposable items, the toothbrush is very good, and the bristles are relatively soft.
The room is quite large, and the dry and wet separation is very good, but the toilet is a bit hygienic. There are dried urine stains on my toilet seat, which is a bit disgusting.
There was also a small misunderstanding. My companions went out to play and found that a note was stuffed at the door of the room warning not to smoke (but my companions did not smoke). After explaining to the staff, they received a very sincere apology, but it was still a little unpleasant.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Richmond Hotel Premier Kyoto Shijo.We sincerely apologize for any inconvenience caused by our mistake. We will make sure to inform and re-educate all our staff to prevent such an incident from happening again in the future, and will strive for improvement and better service.Thank you very much for your compliments on our staff's service despite the inconvenience caused.Lastly, thank you very much for taking the time to write this review. We all look forward to seeing you again soon.Translated with DeepL.com (free version)
Olga
Moderate Twin
Stayed in Oct 2024
Couples
7 review
4.5/5
Great
Posted on Dec 7, 2024
The room is a bit cramped, although there is a sofa and an armchair for relaxation, which is very convenient. Cosmetic accessories are presented in full, not only in the standard set, but also full facial care. I would like more European dishes for breakfast. But all the shortcomings are compensated by the happy hour: beer, wine, snacks were very high quality and in unlimited quantities. Very good location. There are many walking areas within walking distance.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Richmond Hotel Premier Kyoto Shijo.We are very pleased to hear your compliments about our amenities, Premier Lounge, and location.We will take your comments into consideration as we strive to improve our facilities and services to further satisfy our guests.We hope you will visit us again when you come to Kyoto!We look forward to welcoming you again.
Ava :p
Comfort Triple
Stayed in Oct 2024
Family
5 review
4.7/5
Amazing
Posted on Dec 5, 2024
Although I don't like the hotel's decoration color, it is clean and comfortable!
I like the free afternoon tea from 3pm to 9pm the most. The food is delicious, the atmosphere is good and relaxing, and I will consider staying here again
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Richmond Hotel Premier Kyoto Shijo. We are delighted to hear that you enjoyed our Premier Lounge during your stay. We will continue to strive for further improvement of our services to satisfy our guests.We look forward to welcoming you again.