HUALUXE Ningbo Harbor City by IHG Reviews

Response from Property: 尊敬的賓客，您好！非常感謝您選擇下榻我們酒店並分享您的寶貴評價。得知您的整體體驗不錯，我們深感欣慰，但同時也對您在入住期間遇到的清潔和早餐服務上的不足，誠摯地向您致歉。您提到的“清潔度有所下降”以及“早餐收台速度慢”的問題，我們已經第一時間反饋至客房部和餐飲部管理層。我們將立即採取以下措施進行整改：1. 加強客房清潔人員的培訓與抽查，嚴格執行更高的清潔標準。2. 在早餐高峯時段增派人手，提高餐桌清理效率，確保每位客人都能享有舒適的用餐環境。您的評價是我們改進的動力。我們衷心希望能在您下次光臨時，讓我們用煥然一新的面貌和更高效的服務為您帶來完美的入住體驗。期待您的再次檢驗！祝您生活愉快！

Response from Property: 尊敬的賓客，很高興您選擇入住寧波港城華邑酒店，感謝您對我們的肯定，給顧客提供細緻周到的服務是我們的目標。滿意衹有起點、沒有終點，我們會用真心、誠心、用心、愛心期待您的下次光 臨。祝您天天好心情！

Response from Property: Thank you for sharing your experience at our hotel. With a mission to provide superior customer service, we take great pride in serving your needs. Your feedback very important to us, we hope to welcome you again soon whenever your travel needs bring you back Ningbo.

Response from Property: 尊敬的賓客：您好！感謝您對寧波港城華邑酒店的信賴！更感謝您的不吝誇獎與強烈推薦！ 寧波港城華邑酒店是您在寧波最美、最温暖的家，您也記得有時間常回來看看喲！ 期待和您的下次相遇！祝您生活愉快！

Response from Property: 尊敬的客人： 您好！感謝您選擇入住寧波港城華邑酒店，並用心記錄下這段美好的體驗！得知您對客房的雅緻設計、寬敞佈局以及酒店的核心區位感到滿意，我們倍感欣喜。居於城市繁華之處，既能讓您推窗盡覽都市景緻，又可快速抵達美食商圈與人文地標，為您旅途增添從容與詩意，這正是我們心之所向。 您的認可是我們持續精進的動力，團隊始終以“為每位客人締造舒心時刻”為初心。期待下次相遇時，能繼續以窗明幾凈的居停空間、四通八達的便捷動線，伴您輕鬆解鎖更多城市精彩。祝您旅途常遇驚喜，盼與您再敍美好！

Response from Property: Dear guest, thanks for choosing to stay at Hualuxe Ningbo Harbor City Hotel again. We are honoured to receive your recognition and affirmation. We are glad to bring you a satisfactory stay experience. We are looking forward to your visit again. Have a nice day! Marketing & Communication Department.

Response from Property: Dear guest, thanks for choosing to stay at Hualuxe Ningbo Harbor City Hotel. We are honoured to receive your recognition and affirmation. We are glad to bring you a satisfactory stay experience. We are looking forward to your visit again. Have a nice day! Marketing & Communication Department

Response from Property: Dear guest, welcome home. We have been striving to provide the most considerate and meticulous service to every customer. Ningbo Harbour City Hualuxe Hotel is a young and vibrant hotel that shows its unique charm to guests with its simple style and warm and considerate service. Your recognition is the greatest support and encouragement to the hotel. We will serve every guest attentively and look forward to meeting you next time! I wish you a happy life

Response from Property: Dear guests, thank you for your valuable suggestions for the hotel. We will continue to pay attention to and maintain the hygiene of each room to prevent such incidents from happening again. We are very sorry that this stay did not bring you a home away from home experience, but we have been working hard to optimize the service details. We look forward to seeing you again with more thoughtful service when you return next time. Your recognition is the greatest support and encouragement to the hotel. We will serve every guest attentively and look forward to meeting you next time! I wish you a happy life

Response from Property: Dear guest, we are glad that you have chosen to stay at HUALUXE Ningbo Harbour City. We have been striving to provide the most considerate and meticulous service to every customer. HUALUXE Ningbo Harbour City is a young and vibrant hotel, showing the unique charm of the hotel to guests with its simple style and warm and considerate service. Your recognition is the greatest support and encouragement to the hotel. We will serve every guest attentively and look forward to meeting you next time! I wish you a happy life!

Response from Property: Dear guest, we are very sorry that this stay did not bring you a perfect experience. We express our deepest apologies for the issue you mentioned and will make targeted corrections in subsequent operations. Thank you for letting us know these opinions and feedback, which enabled us to discover the loopholes in our operations. We also hope that you can give us the opportunity to correct and adjust them. We hope that next time you visit us, you will be able to experience the high level and high quality service that our hotel deserves! We look forward to your next visit and wish you a happy life.

Response from Property: Dear guests, hello! Thank you for choosing to stay at HUALUXE Hotels and taking the time to share your stay experience! We are pleased to learn that you are satisfied with the hotel's excellent location and surrounding facilities. Thank you especially for your recognition of the service provided by front desk manager Zhang Jundong. Your encouragement is the driving force for our continuous improvement. We will definitely convey this praise to him and the entire team! HUALUXE always takes "treating guests like family" as its service tenet and is committed to creating a safe travel experience for guests. We sincerely look forward to meeting you again and wish you a happy and worry-free life!

Response from Property: Dear guests: Hello! We are pleased to hear your appreciation for our staff and facilities. Our staff is very dedicated in providing attentive service and they will always strive to provide better service to our guests.

Response from Property: Dear guest: Hello! Thank you very much for your thoughtful comments. Regarding your suggestions, we will definitely strengthen training and management. Hualuxe Hotel is located in the commercial area of ​​Beilun District, with beautiful environment, quiet in the bustling city, and extremely convenient transportation. Each of our employees will provide more intimate and meticulous services to let you stay away from the noise of the city and enjoy the beauty of the journey. Looking forward to seeing you next time!