Estival Park Silmar

We stayed in Hotel 2 which was clean and modern. The staff were really helpful and the daily housekeeping was great. The housekeepers were really nice too! The room was modern and air conditioned. We were all inclusive and had free rein to go between the 3 hotels for all meals, snacks and drinks. There was a great variety of food which was to a good standard, waiters/waitresses were quick to clear tables and clean but could do with popping a smile or two. Evening entertainment was ok but all finished by 22:30. There was a great Amy Winehouse tribute in hotel 3 on night so we chilled there. This is a great place if you’re looking for a “relaxing” holiday which is what we wanted. There’s good local amenities and bars and a regular bus to Salou and Tarragona which was cheap. There is also a market on the car park next to the hotel on a Friday which was quite good. The spa and sports centre was great but would have been better if there wasn’t so many kids splashing about. Overall a really good break away if you’re just looking for a relaxing break and somewhere where you can come and go as you please.

I felt I had to write a review because couldnt believe the negative reviews. We were a couple with a young son (6). One of the best holidays we have been on. We are going again in June 2024. I am not sure what people complain about, honestly. We went all inclusive and it was brilliant. The food every day was very good. Every night was a different themed menu but you also had the old reliables ( pizza, chips, chicken nuggets) I can not understand how "picky eaters" couldn't find something they like. We stayed in hotel 3 and ate there every dinner/lunch/breakfast. The snack bar we found good as well. We found the staff very friendly and attentive, no wait times for dinner and a pleasant experience. The location is ideal, 2 minute walk to the beach, bus stop to Salou centre, Portaventura ,Aquapolis etc. There are 3 hotels and also apartments in the complex. Each hotel has there own pool which you are able to use, it doesnt matter what hotel you are staying in. Two of the hotels have water slides which our son loved (we spent most of our time at hotel 2) . Entertainment at night was very good. The whole experience was just brilliant. Could not fault it. Very quiet and safe area.

Lovely place but at hotel cooked breakfast was always cold entertainment average room was nice clean towels everyday drinks machine was in Spanish but I would score it a 3 star pool area nice beach was nice to it wasn't far

5 of us booked 2 rooms for 9 nights on All inclusive basis with Tui. Resort consists of 3 hotels 1, 2 and 3 plus several separate apartment blocks and is rated 4 star We arrived 10.30pm after over 9 hour flight delay and were dropped off at hotel 3. Very dated tired reception area, given small warm bottle of water an apple and a banana and told no food but snacks in the bar, a bowl of crushed crisps that everyone had handed and plain wafer biscuits. Rooms very worn and dated, one of the beds broke when sat on, this was replaced and the broken one thrown under one of the other beds. Balcony door opened inwards, had to move all beds to be able to get out. These rooms bore no resemblance in size or condition to the pictures on the Tui website. The bar area dirty and tired. As soon as bar closed everywhere plunged into darkness. Went to Tui rep next morning to ask to be moved, said nothing she could do up to the hotel. Eventually after a morning wasted we were told we could move to an apartment, on first glance seemed better than the rooms. Given a paper to sign all in Spanish, asked what it said and told just to exchange rooms. Took photo got it translated, what it actually said is that we will make no complaints or claim against the hotel. Apartment, 1 tired bathroom to serve 5 adults, dirty cracked tiles on walls and floors, graffiti etched into bedroom door, black mould on walls in bedrooms, lounge area and terrace. After a couple of days we noticed our clothing was damp in the wardrobe, water ingress from the bathroom, had to live out of suitcases all week. No kettle or coffee machine and oven broken. Broken drawers in bedroom. Apartment same as rooms more like 2 star We learned during our stay that hotel 3 was to close for full refurbishment the following week. This hotel could be amazing as it's in a lovely place right next to a beautiful beach and few nice shops, bars and restaurants. Would never return to Estival Park we thought we'd booked a 4 star hotel, not 2

The hotel we stayed in was filthy, the rooms dated, dirty and the bed was broken. No tea and coffee facilities, rude reception staff. The room was so small we had to move the bed before we could get out onto the balcony. The pool are was dirty with cracked tiles. This is not at all how the hotel was advertised by TUI. Most pictures were of the spa not the hotel! We were moved to an apartment that was so damp in the bedroom that we could not keep our clothes in the wardrobe. 5 friends sharing the apartment with 1 bathroom. 1 mirror over the sink, no kettle, oven not working and a leak under the sink. Save your money

We stayed in the Aquasplash part of this complex, in a 1 bedroom apartment. As all inclusive it's great that you can use the facilities of both hotel 1 & 2, also being in a gated apartment you have exclusive use of a swimming pool there. We got the water park 'Aquapolis' included in our holiday price for the week, this is a 10 minute walk from the hotel and a good day out. It is 5 euros to use the sunbeds there. Could not fault the food for taste, presentation and variety. The drinks are self service, except spirits, non branded are part of all inclusive, branded are extra charge. For 2 euro you can ask for a cocktail such as pina colada. Staff were all friendly and the place was clean. The gym is very well equipped - they expect you to take a towel, otherwise it's a 2 euro charge. Salou is around 15mins on the bus, you buy a prepaid card, it cost 10 euros and each trip was 1 euro, the top up of 10 tickets cost a further 6 euros. Mosquitos were in abundance, so worth taking preventative measures, there is a supermarket just outside the hotel where this can be purchased at a reasonable price. Lots of small bars, shops etc just outside the hotel. The beach is lovely. Our apartment was up 2 flights of stairs, so bear this in mind if you have any mobility issues or small children. We'd definitely stay here again.

We visited this hotel back in October as a group of 13, we arrived at the hotel at about 11am to be told we couldn’t actually check in untill 4pm we had been up since 2am, this was very frustrating, ( i have cancer so i do like to take naps and i was shattered) had i been aware of this i may have booked later flights or at least sorted my case so i could access what i needed for the day, instead we had to practically empty our cases in in the luggage room to find what we needed. When your tired this becomes frustrating. The lovely lad on reception was helpful and told us to pop back at lunchtime and said it may be ready. However we popped back a few times and it wasn’t. We then just made use of the all inclusive.. The snack bar was fantastic for the kids and ourselves, we very rarely ate in the restaurant at lunchtime, as the snack bar always had hot food! The restaurants where packed to say the least on an evening as a party of 13 trying to find a table was a bit difficult, in the main restaurant the staff where lovely though and did try to sort this for us, in the restaurant in hotel 2 (I think) wow the staff where so rude! We was shouted at for popping a chair on the end of the table, another family where a party of 8 and moved a table of 2 to make 8 and she came over to them screamed at them, told them to move. Very rude!! Food was nice but very repetitive. We had a 2 bedroom apartment, very dated yet modern bathroom, our room was fine nice and spacious, however the kids room had 2 single beds and you couldn’t even close the door without dragging one of the beds diagonal across the room, you also couldn’t get to the wardrobe. One thing i did like about the hotel is that each block was like a gated community so you could only access it via your room key card. The hotel is very close to the beach, supermarket and a couple of bars and restaurants but it is a very quiet area. We wouldn’t stay in this area again or at this hotel.

Firstly, please ignore the bad reviews. I have no idea what some people expect, but the slating of the hotel is way beyond what it deserves. We arrived around 13:30 and check in was very straight forward. Our room was ready for us and we had full use of the facilities and restaurants from the get go. The room was absolutely spotless and everything we needed for a holiday where we just wanted a shower and a sleep. We overlooked the hotel reception and the golf course and not once was it noisy. People also complain about the air conditioning not working. Not true. You need to lock your door and balcony door and then turn this on for it to kick in. The choice in the restaurant was very good. I've seen people say there isn't a lot of choice and I know why they say this as I saw people with every single meal on one plate pretty much every day so if you are piling your plates up with 18 different options it's going to make the choices a little less. Lots of meats, cheeses, bread, fruit, yoghurts, potatoes products etc. You don't need to eat the same thing twice. There's also a lot of desserts and the ice cream was superb. (even pick n mix for the kids) I also read a lot about the staff being miserable. This is far from the truth. The staff are busy and if people took time out to try make conversation in less busy periods they would see they are very welcoming and happy to chat. Snack bar throughout the day was great. Burgers, hot dogs, chips, chicken nuggets, ice cream etc until 10pm at night. Estrella on tap and wine behind the bar from 10am all day everyday. If you want a different wine or a different beer the there is a small supplement, but if you're not fussy then you'll be just fine. (Vodka and orange should be Orange and vodka as the measures blow your socks off) There is a machine that you can get cocktails/mocktails from and they were ok. Nothing special as I didn't get a little parrot in mine, but if you order one at the bar (small supplement to pay) you get the parrot and everything. :-) There are 3 hotels and 2 were open as it was late season. We didn't use hotel 2, but walked past a couple of times and it seemed as nice as hotel 1. You do have use of the facilities there though should you need them. The pool was spotless and a little cold when you first got in, but that soon passes and it was perfect on a hot day. The entertainment on an evening is pretty standard. A magician on the first night confused the people who couldn't get near the front as you couldn't see what he was doing. The rest of it is your typical cheesey holiday stuff. Bands, dancers etc. It wasn't terrible it was what we expected. Games through the day such as a darts tournament, table tennis and water volley ball meant there was always something going on. Sunbeds a plenty and never struggled to get one. A great mix of English, Spanish, French and German people made it feel like you were on holiday as well (The English were the least r