Hotels in M.M. Allam Road, Lahore

The size of the room is neither too big nor too small. It is just right. The bathroom is separated. There are many types of breakfast, especially desserts and cakes. There are also a lot of people. Overall, it is not bad.

The hotel itself is good but the service at reception was terrible. Since I had strange noise continually at my room, I requested to change room. But due to fully booked on that day, the reception staff couldn’t change. That’s is fine not to change due to fully booked but they didn’t do any reaction to stop noise. I invited reception staff (Mr.A) 2 times to let Mr.A hear what kind of noise I heard and Mr.A said maybe housekeeping on different floor is still working (1 am at night!), I will check it etc, but even 1 hour later I still had strange noice. Obviously Mr.A didn’t do anything to stop noise and I again invited reception other staff (Mr.B, senior of Mr.A)to my room but Mr.B didn’t hear anything from Mr.A and Mr.B didn’t know also anything what Mr.A did for the noise even Mr.B is senior position. Mr.B promised to ask Mr.A what Mr.A did for the noise and give me feedback. But Mr.B didn’t give me any feedback.next day on 8am I requested to change room but since the reception staff (Mr.C)seems to be sick, Mr.C said Mr.C request other staff to change room. But nothing happened. So around 11am,I again went to reception to request change room. But then other staff (Mr.D) said still there are no available rooms since check out time is 12 noon.but it means even I requested to change room at 8, until 11pm I again went to reception, they didn’t inform me anything. They should have informed to wait until noon etc in advanced. I was very much disappointed such poor service. They didn’t react anything about the notice issue at all and next day they didn’t inform me anything about changing room until I requested again and again. Very poor and unprofessional staff at reception.

Decent hotel but far from anything special. I think its still riding on its reputation. Overkill on security which is just a formality, but great if you get a kick out of staying at an extra ”secure” hotel with people kissing your ass. Also good for leg day because it takes about 10 minutes to get to your room due to stupid amounts of security and how big the place is. Hotel rooms outdated, there are much better options for literally half the price. I just booked to see what the fuss was about (and this is coming from someone who regualrly stays ar 4/5 star hotels all around the world) Reception staff also need to be more approachable, personality dead as a wooden top Its a good place to stay if you want the illusion of being wealthy or having prestige. If you already have that, you wont like it. Just my 2 cents.

Just so-so