La Vieille Auberge

This place has a terrace overlooking the bay. It was about half full when we sat down for something to eat. There was only a single waiter and he clearly could not cope but also was dismissive to our requests for service. After 20 minutes we left and went to the restaurant next door which had a similar terrace. Two other tables did the same thing within 5 minutes of us leaving so lack of service here seems to be a regular feature. Next door our order was taken immediately. One star for the lack of service but an additional star for the pleasant view whilst we were waiting!

We stood there long waiting to be seated while there was enough space, some waiters would pass us and don't say anything at all. We then were given a nice table for two in the sun. They took our order and brought our food pretty fast. My girlfriend took the pasta with seafood for €15 which was okay but if it matter to you you should know that the langostino was not cleaned up. I took the omelet Mont Saint Michel which was written in red letters suggesting it was a recommendation. It was €18 euros for a plain omelet with nothing at all. Really a disappointment. For that price I expect an omele with cheese, ham a salad etc...

Viewed a number of hotels on Le Mont Saint Michel (MSM) and plumped for this one, but the rooms we had, were a little cramped (okay, we are on a small island as such, so didn't expect anything spectacular !) and noted the distances involved getting to the hotel from the car park, but the rooms are further up from the actual La Vielle Auberge itself and a bit of a trek especially for the not-so fit people in life ! The dinner we booked and breakfast were both served in their sister hotel, Auberge Saint Pierre and the dinner was good and the breakfast, self-serve but adequate. Whilst lovely to stay on the isle, I wouldn't necessarily actually stay on the isle but it is worth the visit, as such an imposing and impressive place.

Our family was excited to be seated outdoors at this restaurant during our visit to Mont St. Michele. Then we waited, and waited. In spite of our friendly gestures to the staff, it took about 20 minutes for someone to set our table and provide menus. We watched several other parties arrive after us and have their orders taken. Once our table was set, we again waited patiently for our order to be taken. We observed that customer service appeared to be random: some parties were served immediately, and their food was delivered reasonably promptly; others, like us, were ignored. After about 30 minutes of waiting to place our order, I approached a waitress who was cleaning a table nearby (of a party that came after we arrived) and in a friendly way offered to clean the table for her, in exchange for her taking our order. She promised that someone would come in 5 minutes. About 10 minutes later I saw a man who appeared to be the manager taking orders at a table nearby, and approached him when he had finished the order. In a friendly manner I explained we had been waiting a long time and asked him to take our order. He scolded me and walked away. At that point, a party who had also been waiting quite some time witnessed this response and left. My family followed them out the door. We were promply seated at the terrace restaurant next door and watched the apparently random treatment of diners for the duration of our stay. We could not determine the pattern of serve/not serve, but it was continuous.

If you have an inferiority complex/low self esteem, this is the place for you. We waited about 5 minutes to be seated even when it was half empty. We were shown to our table as if a great privilege was being bestowed upon us, undeserving creatures that we were. There was then a long delay before a waiter came to take our order (two coffees). Just prior to our order being taken, another couple sat at the end of our table, and when the waiter came for our order they tried to order too but were given a dismissive wave! After 10 minutes our coffees had still not arrived so, I am afraid we left. We had observed two other parties give up in the same way. If you think that, as a paying customer, you are entitled to be treated courteously and with efficiency, you might want to go somewhere else!

When you arrive you check-in in the hall of the restaurant. Then you’ll never see the hotel again. In fact they will bring you to another “building” where you find your room and then they tell you to go checking-out to another hotel (??). The building was very old and in poor conditions. The room very small and the bathroom in an unconfortable position. The shower was so little and old. No air conditioning and to close the door you have to shout it vigorously. At around 6am be prepared: loud noises from the street will wake you up! Avoid it if possible!

Catastrophic seating and no chance of getting to order or getting your food. Only reason for this restaurant to get 2 ** is the view over the city. We spent were place in a waiting area for getting a table, and were surprisingly surpassed by other guests. After +1 hour we had finally got our table and then had to wait for the head waiter to take our order. Again waiting for food and service. Such a shame that bad service could dominate a OK restaurant - we estimate that the staff were enough people on job, but just lousy control. All in all we spent 2 1/2 hours for a simple meal.