Byron Bay Hotel and Apartments

Unfortunately our room was not clean when we arrived. It had been cleaned but wasn’t clean. Things left in the fridge from previous stay. The bathroom door had a lot of dirty hand prints along the side of it. The first night I found a biscuit eaten by a mouse in the cupboard. I reported this to reception and they said it wouldn’t be a mouse. I had to insist they take the room number. The last night another biscuit was eaten by a mouse. Reception again weren’t too concerned about it. I will let my manager know was the comment

Love this place firstly as it is a very roomy Apartment and it is in such a great position! Walking distance to all shops, restaurants, bars and the beach! I use to live in Byron so still has great energy.

For the cost of the room it was disappointing. It wasn’t the cleanest with hairs left in bathroom and bed, the room was spacious but very basic. It is in a great location however, noisy at night and first thing in the morning with bin men which I understand is out of their control.

overall our stay was fine and good for its intended purpose. However the cleaning was sub par and grime could be found all under the toilet rim etc. For $800 for 3 nights, you’d expect water to be complimentary, not $4.50 a bottle. Appliances were outdated, iron/board had burn marks, blowdryer was at least 15 years old. Apart from that, staff were lovely and we were given fresh towels daily, we were also allowed early check in.

Confusing parking, no trolleys, difficult to find room. Lack of room lights, bed poor, little fridge, no bottle opener had to go and request one from office. Would'nt stay there again.

We were situated away from the main road and found the stay very quiet. You can’t beat the location and parking is easy.

Very disappointed was very loud music banging doors and a view from balcony of the stairway. For the price I paid for a deluxe 2 bedroom unit there was nothing to look at when I expected a pool lookout at least. The bed was very uncomfortable the shower leaked and won’t be staying again.

Wonderful place to stay. Close to all the main areas. Super clean and really comfy beds!