Sommet des Neiges

Were given a two story room. It was horrible. Room was extremely dated with dark walls, awful wallpaper, uncomfortable furniture, old appliances in kitchenette. Had to go down about 15 steep stairs to get to bedroom, which is not fun for a retired couple. Room service was non-existent. View was a forest. Trip from elevator to our room was down a very long, dark hallway. Had no way to control air conditioning, so room was freezing. Only benefit was gas fireplace which we used to warm up. Hotel itself was in excellent location - in heart of Mont Tremblant Village. Walking distance to everything - go carts, rock climbing, zip lining, trampoline, restaurants. Plenty for families to do. Definitely an expensive tourist destination! Two coffees (1 small, 1 large) cost $9.00. Long lineups in evening for any restaurant.

Is it 5 star? Is the service the best? No, not at all. But it is THE best place to stay with a family on the mountain. Some of the top hotels, etc are not on the hill and not as convenient (and very $$ for what they are). This is right next to the rental office for skis and literally ski in and ski out. They give you a locker to keep your skis when you're not on the hill (the hill also has a ski valet). The lobby is large with a fireplace. Self parking underground ($26/day). Staff at the front are decent enough and are helpful with surrounding area stuff. Condos are well appointed and have everything you need. I would highly recommend if you're going for a ski holiday!

After being a loyal customer for over 15 year it is time to say good buy. Was staying there for Thanksgiving weekend with the family. Was our favorite place as it is close to the equipment rental and gondola. Such a disappointment!!! First I will say, it is not cheap as they trying to sell (exchange rate). They have apparently 20% tax and resort fees (throughout the mountain (restaurants/coffee etc) that make it expensive!!! Second, the hotel is old and you can feel it wherever you go. The managment did not upgraded the public space which makes it uncomfortable to stay. Thirdly, the forgot what service is. No smile no worth no service. When we were ask to clean our room (after the second day) we were told that we need to ask in advance (I think they should tell us when we checked in that they are stuck Ed in the Covid days). Only after we complained to the managment they agreed to send someone. Parking at the hotel was not working, so the sent us to nearby alternative parking. No indication where this parking located (had to come twice to afk for guidance). Overall one big disappointment. They just lost a very loyal customer. I hope that they will lose more. Shame on you.

Was very disappointed to have been misled regarding the use of hot tubs. Upon booking and the day before arrival, were advised and then received confirmation that use of the hot tub at the lodge across the road would not be a problem. Upon arrival, were first told that the hot tub at the lodge was now also out of commission, then were told that it simply wasn't available for the entire stay. The hotel should not be misleading clients as to available amenities in order to get a booking.

This is our third time at The Sommet de neiges. The room we were assigned was beautiful. It was a two story room with one and a half bathrooms. We were on a quiet side of the hotel which suited us perfectly. The staff were friendly, the room was clean. My only complaint is towards the rude guests not the hotel. We spent two afternoons by the pool. One large family put their belongings on chairs both in the sun and in the shade. They claimed all but a few chairs. At one point an elderly gentleman was in the pool and one of the family moved from their chair to his to vape, ignoring his belongings. More than one guest ignored requests made by the lifeguards. It is unfortunate that manners seem to have gone by the wayside. We will be back next year. Thank you Sommet de Neiges for a great long weekend!

We were 2 adults and a toddler, and we stayed here for 6 nights. Check in: Smooth and easy. We didn't spend more than 5 minutes. Parking: At 20$ a day, it seemed pricey, but since we didn't drive, we utilized the facility to its fullest. Lobby: A library and village entrance make up the lobby, as well as a barbecue area. Misc: There is a play area for toddlers, a gym, pool, and hot tub accessible on level P. The hot tub had 2 divisions, one receiving water in the form of a waterfall, and the temperature was perfect. We didn't use the pool since it was a bit cold and it was a rainy day. Room: We booked a 1 bedroom suite. The renovations seemed recent throughout. The kitchen was stocked with some basic kitchenware and came with dishwasher pods. The washroom was extremely clean and had all toiletries available. There are 2 doors, one of which doesn't have a lock. There is also an ensuite laundry, enough for light loads and 2 detergent pouches were given. The living area had a comfortable sofa that transformed into a bed (strap is behind the middle upright cushion), and a door to peek into the village, as well as a balcony to take in the entire view. The TV didn't have Youtube or Netflix (not a smart TV), and had some basic channels. The bedroom had a comfortable king bed, decent closet and drawer space, TV inside the cabinet, and heating controls on the wall. Overall: There is a hint of disinterest from the staff when they realize you don't speak English (you know, with the village being a tourist attraction and all), or (and this is just my impression) don't look a certain way that they expect, but once they saw we spoke well, and we knew what we were expecting, we received a much better tone and service. While that's highly incidental, this place had everything, and we would definitely stay here again. If you're not driving around, staying inside the village is the way to go.

19 years later of staying here, this hotel doesn’t fail to disappoint. Perfectly located, super clean, wonderful staff and great amenities. The renovations, which are currently being done really kick it up a notch. Every room offers a great view, includes a full kitchen (stove, fridge…), balconies in every room and much more. Large terrasse which can be reserved for free to barbecue with friends and family, very spacious, just like the rooms. The pool was also great since it’s open late, and the jacuzzi till 10. Definitely recommend this hotel for the price, you really get what you pay for.

This is 100% the best location if u plan to ski TremBlant. Lockers for your gear, garage parking, condos w modern kitchens and baths, with laundry. big comfy beds (with I will say the worst pillows ever) and u literally walk out the door and to the gondola in one minute. The cute village is right there too. Nice big outdoor hot tub. Sauna broken, didn’t care. Pool is only open in summer. Which was fine too. But….I read reviews about the broken elevator and it’s still not fixed. Huge huge hassle with so many families and staff using it. The wait could Be 15 minutes and then we just took the stairs if we didn’t have luggage. Fix the elevator and u get an extra star. Fun family ski week all around.

FIX THE ELEVATOR!!! One of two elevators was out of order the four days we were there. To make it worse, the staff uses the same one with their bins and carts. Very busy time too. Sorry, but this clouded everything else about the stay.