No. 349, Minzhu Road, Xi an street, Gucheng District, Lijiang, Yunnan, China
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Guest Reviews of Vienna Hotel (Lijiang Old Town)
9.4/10
Outstanding
1278 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.3
Service9.5
Cleanliness9.5
Guest User
Superior Queen Room
Stayed in Mar 2025
Couples
14 review
10/10
Outstanding
Posted on Apr 23, 2025
Extended my stay by 3 days after a 2-day stay.
Hotel staff were very sincere in rectifying any errors which I very much appreciate. A pleasant and clean environment.
Response from Property: 尊敬的客人,非常感謝您的好評!能得到您的認可我們倍感榮幸。前期給您帶來不便實在抱歉,還好最終讓您滿意。您的滿意就是我們前進的動力,後續若您有任何需求,歡迎隨時聯繫我們,期待您再次入住!
Mieqa8991
Queen Room
Stayed in Nov 2024
Family
4 review
10/10
Outstanding
Posted on Mar 18, 2025
I love this hotel location is convenient..a walk away to ancient town, very cheap ethnic clothes rental & makeup provided nearby.. so near market & halal food,tried a big bowl of soup..very delicious.. hotel provide parking,luggage storage etc.
Room is big, spacious and clean. Staff are attentive. Location is great, near old town and near the mall (which has kfc and starbucks) too. Definitely will stay here again! Will recommend everyone too!
The hotel is in a great location, just opposite the entrance to Lijiang Ancient Town. The room offers a beautiful night view of the ancient town. The hotel room is large and the service is also very good. We booked a standard twin room, and they upgraded us to a superior twin room for free. When we checked out, they gave the children milk and small toys, and the adults hand cream. In addition, the breakfast is also very rich. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay in our hotel and giving such a heartwarming compliment! Your recognition and encouragement are our driving force for progress, and it is our honor to provide you with a comfortable accommodation experience. Thank you very much for your compliments! We have carefully recorded your feedback, and will continue to optimize every service detail and improve the quality in the future. I hope that when we meet next time, we can create a more perfect stay experience for you. I wish you a happy life and everything goes well!
Guest User
Queen Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 21, 2025
When traveling to Lijiang, I stayed at Vienna Hotel. It is very close to the ancient city, just one minute's walk. The ancient city of Lijiang is right outside the hotel window, and the breakfast is very rich. Breakfast tickets were also given to two children. The guy at the front desk was very enthusiastic and helped us introduce Lijiang food and tourist routes. The recommended cured pork ribs were very good. The free tea in the hotel lobby was also good. The room was clean and tidy.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. The hotel has free parking. It is a chain quality and safe choice for you when you are traveling. The hotel is located opposite the ancient city waterwheel. The environment is clean and sanitary, the breakfast is rich, the travel is convenient, and the service is warm. Thank you very much for your careful comments! I am very happy to bring you a good time for your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Queen Room
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 16, 2025
I came to Lijiang with my family and was very satisfied with staying here. The Lijiang Ancient Town is outside the window, and the breakfast is very rich. It takes only one minute to walk to the Lijiang Ancient Town. The scenery is very good and you can take pictures at will. There are various shops in the ancient town. I like it here. There is a tourist information desk in the hotel lobby, which is also quite enthusiastic. The restaurant introduced by the lobby is good, affordable, and cost-effective. The room is relatively clean and the bed is relatively clean. There is a platform on the roof, which is nice to sit and blow the wind at night.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. The hotel has free parking. It is a chain quality and safe choice for you when you are traveling. The hotel is located opposite the ancient city waterwheel. The environment is clean and sanitary, the travel is convenient, the service is warm, and the travel is convenient and fast. Thank you very much for your careful comments! I am very happy to bring you a good time for your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again. I wish you a happy life!
Guest User
Standard Queen Room
Stayed in Apr 2025
Solo travellers
1 review
10/10
Outstanding
Posted on May 15, 2025
When I arrived at Vienna Hotel Lijiang, the lobby was very grand and the location was very good. It was opposite the Lijiang Ancient Town. The photo I took was of the entrance to the Lijiang Ancient Town. It only took one minute to get there from the hotel, which saved us a lot of energy. The hotel was in a good location, the room price was not expensive, and the price/performance ratio was very high. The front desk staff had a good attitude and would help us solve any problem we asked. The room was also very clean, at the chain hotel level. There were also many varieties of breakfast, see my photos.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. The hotel has free parking and is a safe choice for you when you are traveling. The hotel is located opposite the waterwheel in the ancient city. It has rich breakfast and fresh fruits. The environment is clean and hygienic, convenient for travel, self-service laundry, and excellent service. Thank you for your careful comments! I am very happy to bring you a good time on your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again. I wish you a happy life!
Guest User
Standard 2-bed Room
Stayed in Apr 2025
Travel with friends
78 review
10/10
Outstanding
Posted on May 14, 2025
The hotel booked by Ctrip has a good location, just opposite the waterwheel at the north gate of Lijiang Ancient Town. The night view of the ancient town is really beautiful from upstairs. The room facilities are as good as always, clean and tidy, the shower room is large, and the bath water is also large. Downstairs is an underground shopping mall with a food street, which is convenient for dinner. The buffet in the morning has a rich variety. I took a long video. There are also fruits, etc. that I didn't go in. It's great, all five-star reviews.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. The hotel has free parking and is a safe choice for you when you are traveling. The hotel is located opposite the waterwheel in the ancient city. It has rich breakfast and fresh fruits. The environment is clean and hygienic, convenient for travel, self-service laundry, and excellent service. Thank you for your careful comments! I am very happy to bring you a good time on your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again. I wish you a happy life!
Guest User
Superior Queen Room
Stayed in Apr 2025
Travel with friends
3 review
10/10
Outstanding
Posted on May 15, 2025
The front desk service is excellent, there is self-service tea, the breakfast is very rich, the restaurant service staff is very friendly, the room is clean and comfortable, it is very convenient to the ancient city, there is a shopping mall outside, there are many snacks around, and there is an open-air balcony upstairs, it is highly recommended.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Guest User
Queen Room
Stayed in Apr 2025
Couples
4 review
10/10
Outstanding
Posted on May 13, 2025
I drove to Lijiang and stayed here. There is a parking lot, which is very friendly. The hotel environment is good, with parking lots, restaurants, and laundry rooms. It is opposite the Lijiang Ancient Town, which is very convenient for sightseeing. The price is not expensive and the cost performance is very high. There are people introducing tourism in the hotel lobby. They are all real people, no shopping, and the service attitude is relatively good. The hotel breakfast is very good with many varieties. The rooms are clean and hygienic
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. The hotel has free parking and is a safe choice for you when you are traveling. The hotel is located opposite the ancient city waterwheel and offers rich breakfast. The environment is clean and hygienic, convenient for travel, self-service laundry, and excellent service. Thank you for your careful comments! I am very happy to bring you a good time on your trip. Your praise has greatly encouraged the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again. I wish you a happy life!