Hotel de La Treille

Great choice. Ideal location in the old town, and only 15 minutes walk from the Eurostar station. Reception staff very helpful and friendly, allowing me to practise my beginners French. Special mention for receptionist Manu - he is a real star. Well be back!!

Beware, rude treatment at this hotel I had booked a deluxe double room with a city view. When I arrived that afternoon, the reception clerk was extremely abrupt and rude to me, for seemingly no reason except he appeared overworked. He walked me to my room on the rear of the main entry level. The only window in the room overlooked and was on the same level as the patio of the next brasserie. Clearly not a city view. I went back to the clerk and calmly said that this was the deluxe room with a city view that I had reserved. He said they were fully booked and that was only room available. I calmly stated again that it was not what I reserved. He found a room on the next floor up. It faced an interior courtyard and was smaller, very tight. I decided it was useless trying to argue with him. I left for the afternoon Realizing I would get nowhere with him. When I returned, he was checking a large our group. So certainly there was a room he could given me before they arrived. But it was more his officious attitude toward me that most disturbing. He should have apologized for the lack of the room that I had reserved and offered some type of compensation - a free breakfast, etc. Nothing. The clerk the next day was the opposite - kind and friendly. I would be careful when booking here. You may not get the room you reserved, and you may treated rudely by their staff.

We stayed here for a night on our way driving to Lisse for the Keukenhof tulip festival. The room was clean, modern, and comfortable, and we enjoyed our large window overlooking a main square. The hotel was well located in the old town near green spaces and restaurants. It was a nice hotel to stay for the night.

Great place to stay We had an excellent stay. The staff was really nice and friendly. Located in the centre of Old Lille, which could not have been better. Clean and comfortable room. They hold the luggage for us after check out and let us stay in the lobby. Would definitely recommend.

The staff were excellent. All of them. Superb. The reception area is welcoming. The hotel is centrally located and very clean. I would have liked my complimentary bottle of water to be replaced when the room was cleaned and, with there being so many streets, a local central map would have been useful. These are however minor things. The hotel is excellent, welcoming and i will definitely stay again.