The Whitetail Inn and Suites- Lincoln

My Electricians Arrived and there were no keys left out for them at the Front. After this was Cleared up; they were put in a Room that is not what was booked; their Room was Taken by another Larger Group that arrived before them. There was a Huge Whole in the Ceiling that was being covered by a Black Garbage bag... All the Pictures in the Room were Crooked; just looked like the Room was not cleaned after the last Guests. Do not recommend this Place unless you arrive while someone is still at the Front Desk and you reserve a Room From 1-10.

Easy check in and checkout. Only gave staff 3 stars because a N.A. wasn’t available- we never saw anyone- keys were left out in envelope for us and we used the key drop on the way out - easy peasy . Location was perfect for our needs. WiFi was weak and we had better LTE but room was clean and warm which was great. It had just snowed the day before but the parking lot was still a bit messy - thankfully we had boots . Plenty of food options near by and appreciated the welcome letter from the hotel outlining local places . Thank you -

First of all, we were not located in the facility identified in the picture. We were located adjacent to the Inn which would not have been a problem--BUT, the renovation was not complete in the old house we stayed at. There were bugs everywhere--inside and out. The room had not been cleaned/checked prior to our arrival. My husband actually cleaned the spider webs/dust from the lamps, AC/heater unit upon arrival. The dresser literally had significant food (or something) remnants in the drawers. The basement was being worked on, minimally closed to the outside with a loose tarp, and you could see the basement lights through the floorboards. Bed was not comfortable and only 1 lightweight blanket was available. The exterior was dimly lit with no walk leading to the entry door--had to walk across the rutty lawn. The street was very busy and noisy. Never interacted with the owner/staff as no one was ever available--keys were left on a public counter in the main bldg in an envelope with my name/room# on the outside and the key was returned to a box on the counter upon leaving. This is a terribly unsafe practice for the guest--anyone could grab any key, unlock the door, return the key, return to the room and wait; the guest would be unsuspecting/unknowing. Very very unsafe. For perspective, I have traveled extensively all over the world for work and personal over the last 40+ years staying at different types of hotels and B&B's--all categories all ratings--I have never before left a bad review.

It was quiet from outside noise but not from inside noise. Didn't like not seeing anyone at the front desk and transactions were in envelopes on the counter.

The Whitetail is a gem of a little place. We stayed upstairs in the original house with a shared bath in the hall. The room was super cute and comfortable. Both were very clean. Unfortunately, we had to cut our stay short.

No staff on duty off hours and AM but key was in envelope and drop box used for check-out. Simple hotel annex; bare bones but clean.

Regretfully took a chance based on posted reviews. The room was clean, but from the uncomfortable bed wedged into a corner, no extra blankets, no comfortable place to sit, no working heat, and paper thin walls everything else was very disappointing. No staff available at the desk to ask any questions, no instructions in the room as to how to run AC/Heat, TV. WIFI didn't work.

How this place ever rated in ******* as an 8.4 is beyond me. It appears they are trying to remodel some things but the place needs a lot of TLC. When you reserve your room you are given a telephone number to call before check in. I called in the lobby and I could hear the phone ring. When speaking with the person I could tell they were in the next room. How about coming out to greet your customer. None of the doors shut properly and the walls are paper thin. Rooms are old and dated but clean.

Cute. Quiet. We did have an issue with the first room assigned but the gave us a new room right away. Although smaller, freshly renovated.