The staff was very friendly and kind. When my kids were in the pool the front desk brought pool noodles for them and was friendly. Also, the breakfast lady noticed that one of the people in our group liked de-caff and always made sure the days we were there that she had de-caff brewed for that member of our party as well as whatever else food they liked. She was very nice. The rooms weren't super clean. The first room we looked at had dust and hair on the tv stand. The bathroom also had a strange smell that would get worse and better throughout our stay. I think the room we were staying in was supposed to be renovated, but there were loose tiles in the bathroom and everything just seemed to be hurriedly thrown together with no attention to detail. It might have been that the room wasn't done but they were full up because of the IL State Fair and they rented it anyway? But the strange smells and dust and lack of cleanliness wasn't super pleasant.