Lutecia Smart Design Hotel Reviews

I was very excited to stay at this hotel . The room is nice had a king bed quite comfortable . At the reception they were nice I asked about the breakfast and she charged me as soon as I opened the door of the room a phone is ringing very loud in the bathroom , it was a call from The reception saying she charged me less money for the breakfast and she would need more money . Breakfast pretty expensive . Tv was not working . I was really missing a mini bar I’m the room when I was about to leave the room to check out I saw there was a hidden mini bar in the wardrobe , they never mentioned about it how I was supposed to know there was a mini bar there ? Only one lift working and it takes a long time to go down especially on check in and check out hours . Overall room was good but there were things that could be improved .

Excellent hotel, great location and price, breakfast is amazing

Nice and clean hotel in the Center of Lisbon. Staff was very helpful and nice

Great room sizes, breakfast is of great quality and spread, beds are super comfy and good bathroom, clean, friendly staff , great location

It was good and at the same time bad The breakfast had a queue, the buffet wasn't worth it, everything was a mess and the guests were rude

Not very pleasant given the expectations and rating of the hotel. Firstly, I need an invoice in my name and with NIF and I don't know how to ask Trip.com. IT IS URGENT TO SEND THIS DOCUMENT I wanted to book accommodation with breakfast included, but by mistake I didn't. When I asked for intervention in this regard, it was no longer possible under the same conditions. The room had poor soundproofing, which meant that we could hear all the noises from one of the adjacent rooms. It was facing the train line loop and that hindered its success. As a result, I slept poorly. It was probably an experience not to be repeated.

The family room we booked is two connected rooms, which is quite interesting. good

The location is very convenient for those traveling by train - 30 meters from the main station. Good breakfast.

I loved the experience at this hotel, super cozy and super attentive

The location of the hotel is not bad, there is a good Chinese restaurant downstairs near the subway station. But the hotel service is very poor, and everything is to reduce costs first. The small refrigerator in the hotel is locked, the central air conditioner can only be turned on by calling the front desk, and all mini bar items (including water) are charged.

Simple and modern, convenient to the airport, the service is also very good. If you want to improve the food, there is a Sichuan restaurant next to the hotel, and the food tastes very good. The only downside is that you can hear the light rail.

I loved the stay it was top

Always 5*

Very clean