WYNDHAM GRAND PLAZA ROYALE HOT SPRING RESORT LIYANG

This time I went on a family trip with two babies. I booked a two-bedroom villa. The environment was very good and there were many places for the baby to play. The baby was very happy! Butler-style service, there is a shuttle bus to take you where you want to go, the boy is really excited! The housekeeper Xiaolin is very enthusiastic and responsive to all requests! The food produced by Yunding Restaurant is also good! It’s really beautiful and a great experience. I will go again!

I decided on the spur of the moment that I wanted to go to a hot spring. I chose a lot. The one I finally decided on was absolutely great value for money. There will be a butler to contact you before checking in. This time the butler Xiao Wang is absolutely five-star. If you have any questions, send us a WeChat message. They all reply immediately and help you make arrangements, which saves you a lot of worry. The room is large in size, and comes with fruits and drinks. The toiletry set is from Guerlain, which is very good after using it. Eating is convenient. We had afternoon tea and dinner at the hotel. The afternoon tea was not delicious but it was better than the environment. But the Chinese restaurant we had for dinner tasted good. The only bad thing is that we can't order it separately. It's a set meal. There are 6 pools in the hot spring. When we went there, there were not many people and the temperature was just right. The children had a lot of fun. I'm reluctant to leave, but overall it's worth staying. Summer is probably the best time to go.

There is a gap between what we expected, and the greater our expectations, the greater our disappointment. 1. It was my birthday on the day I checked in, but the hotel did not have any birthday gifts or blessings, which lacked consideration and human touch. 2. The room service is not meticulous and casual: after the room was cleaned the next day, I forgot to prepare bathrobes for the children. I called them later. When I booked a parent-child room, the hotel did not remind the room that there were actually small pillows for children. Later, We found it on the top of the closet, but there were stains on the pillowcase. We called and asked for a clean pillowcase, but in the end it didn't come and we gave an adult pillowcase. 3. I came here to relax on vacation, but the environment is sometimes noisy: the first night I checked in was on a Thursday night, there were not many people dining, and there were only 2-3 tables in the entire all-day restaurant. There was a table of female customers who were very noisy and turned on their mobile phones. The short video was released to the public, and the music was so loud that it echoed throughout the restaurant, but no one from the hotel restaurant service staff came to remind it. It was past 12 o'clock in the middle of the night the next night. There was supposed to be a battery car connected outside, "Please pay attention when reversing, please pay attention when reversing." Several times in a row, there were also people shouting... which woke us up. My mother-in-law was originally a light sleeper and was not sleeping well. , the elder’s house was woken up and he couldn’t sleep all night [Cracked] 4. The most terrifying incident: a 5-year-old child was playing in the dinosaur park. Unexpectedly, he was chased and attacked by a deer. The deer gored him with its antlers. The video happened to be recorded at that time, but to protect privacy it will not be released yet. Fortunately, the mother-in-law reacted quickly, realized something was wrong, and stood in front of the children, otherwise the consequences would be disastrous! But the mother-in-law was injured when she was protecting the child. Her thigh was bruised and the pain lasted for a day. I was really scared when I thought about it. When I entered the park, I asked specifically that the deer were very docile and could be petted... I can only say that my children should pay attention to themselves. Beasts are beasts after all. Scooters in New Zealand are an additional charge, 88 yuan per person. When we were playing, the scooter actually broke down on a steep slope... Suddenly it stopped motionless at a corner, but there was no one around. No matter what my child and I did, No one responded to the calls, so in the end we had to abandon the car and climb up the original road back to the place where we rented a car at the top of the mountain... 5. We stayed for two nights and had dinner at the hotel’s all-day dining restaurant on both nights. I booked two set meals for adults (300/person) and one set meal for children (98/person) on the first night, but two adults (female) and a five-year-old child couldn't eat that much, so I was a little hesitant at first. I also asked the butler if it was too much, and he replied that one portion is enough for an adult. Sure enough, there was a lot left over that I couldn’t eat, and a lot was wasted. So I ordered one for adults and one for children the next day, and it turned out to be enough. In fact, a humane reminder should be given that for those with small appetites, there is no need to order so much. 6. Yashan Hot Spring, only 3 were open when we went there, and we went to soak in them two consecutive nights. The first time I went there, the wind was strong at night and the temperature in the mountains was relatively low at night. Overall, it felt cold and it was easy to catch a cold. At that time, I was thinking whether the pavilion for bathing in hot springs could be surrounded by bamboo curtains. When the weather is hot, it can be folded up, and when the weather is cold in autumn and winter, it can be lowered to block the wind. Otherwise, it is easy to catch cold and get sick while soaking in hot springs here in winter. However, the most surprising thing was that when I came out of the bath and prepared to rinse in the changing room, I found that the water was not hot, but cold! I changed the two flushing positions, but they are still the same, which is incredible. Overall, I feel that the hotel's awareness of safety risks and the professionalism of its services are far from adequate. At this price point, the above-mentioned inappropriate services should not be present.

The hotel is very new, the hardware is very good, and the service industry is super good. The housekeeper Chen Tiancao contacted us in advance. If we needed anything during the check-in process, she immediately arranged it through WeChat. It was really worry-free. The hotel hot spring is in the room and you can bathe at any time. Although the weather was a bit cold, the children still had a great time bathing. There are many things for children to play in the hotel, including alpacas, sika deer, dinosaurs, and the food is also great. The beef noodles for breakfast are amazing, and the fish head soup is even better than the Tianmu Lake Hotel.

The hotel has a very good experience, with modern facilities, smart services and catering, and a wide variety of exquisite breakfasts. The hotel also has many supporting recreational facilities, including a horse farm, alpaca feeding area, tennis court, and dinosaur park. The most important thing is that you can see the dinosaurs. I have arrived in Lu soon. I would like to especially commend the customer service housekeeper, Miss Liu, for her warm reception. The service is in place and meets all the needs of food, accommodation and transportation. She answers all requests enthusiastically, which fully reflects the quality of service. Of course, other hotel employees and the uncle in the shuttle bus They are all very enthusiastic five stars

The hotel is in a good location, with mountains, water, bamboo forests, and hot springs. It also has a wealth of entertainment activities, which is suitable for family travel. Overall, it meets expectations. A few suggestions: 1. For the dinner booked at the hotel, the food was served a little too fast and the table was a little too small, which made it feel like you were being forced to eat when you ate; 2. The quality of the supplies was relatively good, but like There is no need to specify the brands of things like hair dryers and makeup mirrors. It should be more surprising if guests can discover them by themselves.

Everyone hurry up to live, it is estimated that it will be hard to find a room soon, Let me talk about the details of the room first: In order to get closer to the characteristics of the bamboo sea, the room is decorated with wood or imitation wood, and the bed sheets and duvet covers are all comfortable beige. Thoughtful design can be seen everywhere, double basins, bath petals, hidden cloakroom. The bathroom is on the opposite side of the washing area, and there are all kinds of sockets next to the fully automatic toilet. I opened the cabinet for the hidden water pipes of the sink very much. Except for the high-end bamboo charcoal bag, the space is clean. The leading lady said that the owner is a private company, and after three years of preparations, it opened for more than a month. The owner does not pay back for a short period of time, but insists on the operation of the hotel, hoping that customers can experience the beauty of the local area. These <insist on> we really saw that children's and adult slippers are made of fabric. There is a Panasonic LED vanity mirror in the bathroom, a complete set of 10 pieces of Dyson, oral b toothpaste that comes with the adult toothbrush, and a children's toothbrush that is Japanese Do clear with oral b kids toothpaste. Creade electric kettle, the tea bags are not perfunctory green tea and black tea, but Anji white tea and golden chrysanthemum, the coffee bag is white coffee, and the drinks are red wine, beer, soda water, and sugar-free cola. There is a large area of reading books at the exit of the elevator on each floor, and children can find interesting books in it. Coke is all sugar-free, so you can see that the boss pays attention to health preservation, so the dinner meal also insists on French Chinese food or French Teppanyaki. To be honest, I was really afraid at the beginning that I would not be full, but I really worried. Chinese food Qingtuan is a salty Hakka taste, very delicious. The small wontons for breakfast, the noodles and rice noodles are not two or three bites. There are about 15 small wontons in a bowl. The steamed dishes are not casual. The steamed pork ribs and steamed chicken feet that are common in tea make you want to eat more several cages. Near the end of the breakfast time, the chef also generously brought out a whole pot of tofu curd, so as not to let the situation that there is no food to take when the breakfast time is almost over. The automatic coffee machine can also choose low-fat American style, Haagen-Dazs ice cream is also free to eat, the scenery by the window is invincible, and dinner must be reserved in advance. Staying in this hotel is equivalent to bringing your children to a clean and relaxing national park. After checking in, you can visit Jurassic Park, take a stimulating scooter down the mountain, go to the front desk to buy a carrot to feed the alpacas, and go to the mountain hot spring after dinner Bath aid sleep (18:30 on weekdays, until 20:30 on holidays). After having a good breakfast the next morning, you can climb up to the barbecue area to have a glimpse of the invincible scenery of the scenic spot. The boss's insistence on greening is the master gardener that can be seen everywhere, so we saw the plants that we thought were extinct when we were young, and the grass on the lawn grew soft. The most touching thing this time is the service. Before check-in, the butler Xiao Wang took the trouble to answer all kinds of questions. No matter where the person is, just contact Xiao Wang and send a car to pick him up immediately. The hotel management wears black uniforms, and the general staff is gray. During May Day, you can see the management driving electric cars to pick up customers in hot weather. The female leader also lifts our big suitcases alone, insisting not to Let us labor. At breakfast, I also saw Mr. Yang standing around the field all the time. The aunts in Jurassic Park, the masters at the start and end of the scooter, and the aunts and masters in the hot springs all treat tourists as kind as family members. The hot spring master saw the children coming up and quickly reheated the 40-degree water. The tea in the hot spring area was still hot at 20:30 in the evening. When the auntie saw the two children in the bath, she rushed to help take care of them. When I checked in, I didn’t ask me how tall my two children were, and I needed to pay an extra room fee, but the housekeeper, Xiao Wang, rushed in and told my aunt to add a quilt to the room, and to help me get an extra set of toothbrushes and slippers. The scenery of the bamboo sea is beautiful, staying at home is relaxing, the service is friendly and warm, and the ingredients are healthy and delicious. Hope to go again next time.

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