Jl. Raya Senggigi, Senggigi, Kerandangan, Kabupaten Lombok Barat, Nusa Tenggara Bar, Lombok, West Nusa Tenggara, 83355, IndonesiaView Hotel Details
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Puri Mas Boutique Resort & Spa Guest Reviews
4.6/5
Great
43 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(43)
Positive reviews(43)
Reviews with photos/video(11)
Guest User
Classic Queen Room
Stayed in thg 7, 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on 25 thg 7, 2024
The room was really unexpectedly good. It was very comfortable. The environment was beautiful. Very clean and hygienic. The breakfast location was also beautiful. It was a pleasure to stay here. This room type is really profitable. A small detached villa.
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6/10
IRINA 007
Quirky Garden Room
Stayed in thg 4, 2024
Solo travellers
40 review
5.0/5
Outstanding
Posted on 16 thg 4, 2024
Lovely, cozy, clean hotel near Sengigi. Friendly and polite staff. I booked the hotel for 3 days, but decided to extend my stay. The hotel has its own black sand beach. Beautiful pool overlooking the sea. The hotel area is clean and green. The hotel's interior is in Indonesian style. The rooms are very clean and spacious. Delicious food in a restaurant on the beach. I am very pleased with the choice of hotel. I will definitely come back here again.
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6/16
붉은발슴새
Quirky Garden Room
Stayed in thg 3, 2024
Solo travellers
57 review
5.0/5
Outstanding
Posted on 15 thg 3, 2024
Purimas Resort, with its unique atmosphere, has a special yet very calm atmosphere. It would be a good choice for those who want a quiet rest. The food is delicious and the staff are very friendly.
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voicebanger
Quirky Garden Room
Stayed in thg 8, 2023
Family
1 review
5.0/5
Outstanding
Posted on 3 thg 9, 2023
I am very satisfied with my stay. The service staff are very polite. The beach of Senggigi is less crowded and clean.
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Anonymous User
Romantic Villa With Private Pool
Stayed in thg 7, 2023
Couples
12 review
5.0/5
Outstanding
Posted on 13 thg 8, 2023
This hotel was booked on the same day and I am very satisfied. The advantage is high cost performance and warm service. On Senggigi Beach, just one hotel away from Quincy. The layout design is small and exquisite, and watching the sunset in the restaurant is also beautiful. The disadvantage is that the swimming pool is a bit small, there is no beach outside, it is a reef, but it should be possible to go down from the edge to the beach of other hotels, and you can also walk.
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zlqz606929
Quirky Garden Room
Stayed in thg 7, 2024
Business travellers
7 review
5.0/5
Outstanding
Posted on 1 thg 8, 2024
Environment: Not bad
Service: Very good
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Guest User
Quirky Garden Room
Stayed in thg 9, 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on 2 thg 10, 2024
Not bad, good value for money
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Miaomiao...🐘
Quirky Garden Room
Stayed in thg 7, 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on 30 thg 7, 2024
good good good good
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K B
Stayed in thg 7, 2024
Couples
3.0/5
Posted on 30 thg 7, 2024
Disappointed, after reading previous reviews our expectations were high, sadly not lived up to. website information is incorrect, the hotel does have children , nothing against children we have our own but requested a hotel for adults only for a holiday. No mini bar not a biggie but fridge was dirty and ‘kitchen area’ also dirty. Had to ask for sun loungers in our villa apparently’ should have been there’ Generally staff very helpful but did not look happy. breakfast al la carte not available if hotel is full as it is ‘too complicated for the kitchen’!! Alternative buffet basic and unappealing with limited choice, egg option available and help yourself basic coffee table . Had one lunch on the last day and served raw chicken and burnt spring rolls! come on this is not 4 service
Response from Property: Thank you very much for taking the time to review our resort and give an insight into your experience with us. It can be very disappointing to read that a guest was not happy during their stay and for this we can only say we are very sorry to read this. Regarding your comment that our website states we are an adult only resort - I am not sure where you have read this, it may have been a very much older piece of information online, as we were previously a no children under 12 resort, however this policy was changed many years ago now but not everyone has perhaps updated this detail. Certainly it does not say this on our own personal site www.purimas-lombok.com. It is always interesting to read the different impressions and feelings guests have not only of our property, but also of our staff - however, I can honestly say that in all the years I have never read that people felt our staff did not look happy. Reading your review, I am sorry that you obviously did not enjoy your stay and hope that you find more appropriate accommodation for future holidays. Happy travelling Sara Sanders
JohnnyCLondon
Stayed in thg 7, 2024
Family
5.0/5
Outstanding
Posted on 10 thg 7, 2024
Absolutely loved my stay here with my family in July. This 4 star hotel is lovely and we had two large villas each with their own pool. The grounds are well groomed and the infinity pool on the sea front is great. There are a few things like TVs and minibars missing from the rooms but this really didn't matter and we just enjoyed our surroundings. The staff at this hotel are amazing, so happy and helpful, nothing is too much trouble. They made our stay perfect. We had such a great 4 night stay here, can't wait to return! Thanks :-)
Response from Property: Dear JohnnyCLondon Thank you very much for choosing Puri Mas Resort. We are always happy to receive reviews and especially happy when our guests have enjoyed their time with us. We have taken the decision not to offer a TV any longer and in general people seem happy with the policy. Noted regarding the mini bar which is a policy for many hotels now as they do cause many issues when it comes to payment etc. which is why so many hotels have opted to just providing a fridge. There is a very handy supermarket across the road from us where people can purchase small items of soft drink and snacks if they wish. We look forward to seeing you again and thank you so much for your visit and review. Sara Sanders General Manager
cldtx
Stayed in thg 7, 2024
Solo travellers
5.0/5
Outstanding
Posted on 7 thg 7, 2024
I had the most relaxing, wonderful vacation at Puri Mas! From the time I booked my room, the staff was helpful with every question I had via email. I booked the hotel shuttle to get me from the airport to the hotel and it was easy to find the driver as he was waiting for me with a sign with my name on it. I stayed in the Quirky Garden room and loved it. The room was big and the bed was comfortable. The room came with a kettle, water dispenser, coffee and tea, toiletries, and a hair dryer. There was no tv but that didn’t bother me. The breakfast was great. Plenty of fresh fruit and your choice of a hearty or sweet breakfast. When I stayed, breakfasts were a mix of ala carte and buffet. Dinner was very good and the staff friendly and attentive. The pool was a great place to relax and I thoroughly enjoyed that vacant loungers around both the pool and beachfront were easy to find! I booked the snorkeling trip and a trip to the waterfalls through the resort as well. Both trips were wonderful and I highly recommend! Though be warned that if you opt for the waterfall trip, the second waterfall has a fairly strenuous hike involved and I was grateful that a guide was included in this booking as he helped me get across the river stream and sometimes slippery stones. Thank you to the wonderful staff at Puri Mas for helping make my stay so enjoyable! I will definitely be back and bring my family with me when I return!
Response from Property: Dear CIDTX Thank you for your great title - Gem of a resort in Lombok We love it and feel blessed that so many of our guests do too. Thank you for the very good information to readers regarding the trips also as this is so helpful when coming somewhere new. Good you took time to see some of the island, and the island trip and waterfalls are so popular and beautiful. We look forward to your return visit and meeting your family also. Best wishes from us all in Puri Mas Sara Sanders General Manager
Roving01150116147
Stayed in thg 10, 2024
Travel with friends
5.0/5
Outstanding
Posted on 9 thg 10, 2024
The best unique Hotel in Mangsit Beach Lombok Staff are wonderful. Cannot fault their attentiveness and wish to please. Beautiful setting right on Beach and their restaurant is lovely always fresh food served with flair. I have been a return guest for many years and will continue to do so. Have a Spa resort 5 minutes inland providing the best beauty treatments. Highly recommended
Guest User
Stayed in thg 9, 2024
Couples
5.0/5
Outstanding
Posted on 30 thg 9, 2024
We stayed here for 5 nights in August on our first trip to Lombok. We arrived later than expected due to airport delays, were warmly greeted and promptly shown to our jacuzzi villa. The room was lovely with a huge bathroom and outdoor patio and seating area. The pool area was gorgeous with amazing views and sunsets over Bali volcano and no early morning reserving of sunbeds. The grounds and decor at this resort are beautiful, well maintained and I loved walking round them. Cocktails and food were both lovely and good value. The staff were friendly and service was great. We would love to stay again. Thanks for the memories.
revfine
Stayed in thg 8, 2024
Couples
5.0/5
Outstanding
Posted on 30 thg 8, 2024
This is our second visit to Senggigi. Puri Mas is a special place and has exceptional grounds, a nice setting and rooms that are as advertised with high quality beds. We enjoyed the buffet breakfast, and appreciated the fresh fruit and omelettes made to order. The price for value was excellent! The front desk was very responsive. The pool area is relaxing and two for 1 happy hour was good for sure.
Response from Property: Dear Revfine Thank you very much from us all for your 5 ***** review and positive comments regarding your stay. So pleased you enjoyed our buffet breakfast, and found our property to give you value for money well spent. I will pass on your comments to all of our staff. Best wishes and thanks from us all in Puri Mas.
holmesteadfarms
Stayed in thg 7, 2024
Family
5.0/5
Outstanding
Posted on 9 thg 7, 2024
We were met at the airport by resort staff and whisked away in a great ride at the same cost as if we tried to hail a cab. Once at the resort, we had to keep pinching ourselves to make sure we were not dreaming! Our villa was so well appointed (our own filtered water station for refilling bottles), we even had our own pool which we swam in too many times to count! Breakfast was made to order (rather than buffet) and such great healthy options to get us going for the day (house made yogurt!) The entire staff was amazing and got to know us by the end of our first day. They really were watching out for us and spoiled us. Anytime we wanted to have an adventure, the front desk would arrange it for us, all of our guides were kind, funny, and patient, and the cost for these excursions were less than if we tried to book them ourselves. We can hardly wait to return, thank you Puri Mas!
Response from Property: Dear Holmesteadfarms What a lovely review - you sound so happy and comfortable for staying with us which is such a joy to read. So glad you had a great time with us and appreciated our staff and services. Wishing you many more great holidays, and hopefully another with us one day. Best wishes Sara Sanders General Manager