Buckle Street Studios by Locke Reviews

Response from Property: Hey Darling,Thank you so much for the cute comment! We look forward to having you back, we can definitely find a solution for your bags next time! See you soon,Nadia & The Locke Team

Response from Property: Hey There!Thank you so much for your thoughtful review! 😊 We're glad to hear that you enjoyed your stay and found the area convenient and safe, with such a great view and easy access to the tube. It's wonderful that we could make up for the delayed check-in with a complimentary late check-out—thank you for your understanding!We do apologise for the issue with the couch and appreciate your feedback; we'll ensure this is addressed with our housekeeping team. We're thrilled to hear you'd consider staying with us again, and we can't wait to welcome you back for your next trip! 🌟Many ThanksDixie+Buckle Team

Response from Property: Dear YuroThank you for your thoughtful feedback, and congratulations on your honeymoon! We’re so glad to hear that Neha and our team made your stay special with the little surprises. We truly appreciate your kind words about the staff.We are really sorry for the inconvenience caused by the window leak and the room change, as well as the issue with the hot water. This is certainly not the experience we aim to provide, and we will look into these matters to ensure they are addressed. We understand how disappointing it can be when things don’t go as expected, especially during such a special occasion.Thank you again for your understanding, and we hope to have the opportunity to welcome you back for a more seamless stay next time. Wishing you both a wonderful honeymoon! 🌸Kindest RegardsDixie+Buckle Team

Response from Property: Hey There!Thank you for your lovely review! We're so glad you found the space cozy and appreciated the convenient location and free laundry service. We understand the room may feel a bit snug with larger luggage, but we're happy to hear it was still a comfortable stay overall. Hope to welcome you back soon! 😊Many ThanksDixie+Buckle Team

Response from Property: I’m really sorry to hear about your experience, and I truly understand how frustrating this must have been for you. Our goal is to provide excellent service, and it seems we missed the mark in assisting with your booking details. I’ll make sure to pass this feedback along to improve our communication moving forward. If you need any assistance or have questions regarding your stay, please don’t hesitate to reach out, and we’ll do our best to help.

Response from Property: Thank you for your wonderful review! We're delighted to hear that you had such a great stay and that you appreciated the location, amenities, and cleanliness. It’s fantastic to know that everything met your expectations and that you found our studio apartment to be a high-quality option in London. We truly appreciate your kind words and look forward to welcoming you back on your next visit! 😊

Response from Property: Thank you for your feedback! We're glad you enjoyed the excellent location with easy access to Aldgate East, especially for travellers arriving at Kings Cross or Euston. We appreciate your comments about the room's cleanliness and the attentive, 24/7 staff. We're sorry to hear the room felt tight and that noise from the lift was a concern, and we’ll certainly take that into consideration for future improvements. We hope to welcome you again and provide an even better experience! The bss team x

Response from Property: Dear GuestThank you for sharing your feedback with us. We sincerely apologise for the inconvenience you experienced during your check-in process. It’s disappointing to hear that your room was not ready upon arrival, and I understand how frustrating this must have been, especially after a long day of travel.I’m sorry that the second room did not meet your cleanliness expectations and that the housekeeping policy did not align with your needs. We strive to provide a comfortable and clean environment for all our guests, and I regret that we fell short during your stay.I appreciate your positive comments about our location and the nearby café. Your feedback is invaluable, and I will ensure it is addressed with our team to improve our service in the future.Thank you once again for your review, and I hope you might reconsider staying with us again in the future.Best regardsDixie+Buckle Team

Response from Property: Hey, Thank you for your feedback! We're glad to hear that you appreciated our great location and the excellent service from our front desk team. We understand that space in London can be a bit more compact, but we’re happy you had a positive experience overall. We hope to welcome you back soon! 😊

Response from Property: Hey Luxs, Thank you for your feedback! We're glad to hear that you enjoyed your stay overall. However, we’re sorry for the inconvenience caused by the WiFi issues. We understand how important this is and will look into it to ensure a better experience in the future. We appreciate your patience and hope to welcome you back soon! The team x

Response from Property: Dear TanThank you for sharing such detailed and thoughtful feedback about your stay at Buckle Street Studios by Locke! We’re delighted to hear that our convenient location near Aldgate East tube made exploring London easy and enjoyable for you.It’s wonderful to know that you appreciated the well-designed studios, the useful kitchenette, and the clean and modern atmosphere. We’re especially pleased that you found us to be a solid value and a great option for solo travelers or couples prioritizing location and functionality.We also value your constructive comments regarding the compact nature of the studios and the basic kitchenette. Guest feedback like yours is invaluable as we strive to balance functionality and comfort in our spaces.Thank you for recommending us as a convenient and affordable place to stay in London. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future!Warm regardsDixie+Buckle Team

Response from Property: Thank you for sharing your feedback! We’re glad to hear that you enjoyed the location and found it convenient for accessing the tube station and nearby attractions.We understand that you noticed a difference between our hotel and Leman Locke. We are always looking for ways to improve our property and enhance the guest experience. We appreciate your insights and hope to welcome you back soon!

Response from Property: Hey ChristinaThank you for your review! We're glad to hear that our location was perfect for your conference needs and that you enjoyed the nearby restaurants and bars. We hope to welcome you back for another stay in the future. Thank you for choosing to stay with us!Many ThanksDixie+Leman Team