Arran House Hotel

This hotel not suitable for couples, single guests and not required shower or toilet can stay. Room was too small, twin room bed only can vertical. Anyway not good for us to stay

Good location, friendly staff. Room not in rentable condition. Green water coming out tap, other tap did not work at all. Curtain missing from one window. Thick layer of dust in places on carpet. No remote to operate TV despite requesting one.

Brilliant location , excellent for money - staff very helpful and nice . Has a nice cozy feel and very decorative . The continental breakfast was at the perfect time and has a wide variety of food to choose from including fresh fruits and gluten free bread . A secret gem in the heart of London !!!

Absolutely horrendous place. People are nice but the place is filthy, terrible rooms. Avoid at all costs. Some basic rules of running a business like this is to keep it clean, keep on top of maintenance. Avoid rooms 30 (a cupboard) and room 1, doors slamming all night Please at least get a soft close on your doors Arran House Hotel

I was pleasantly surprised by this hotel, after reading reviews on here. I booked a single room, it looked newly decorated , bed was very clean and comfortable, small ensuite bathroom was spotless with toiletries and plenty of toilet paper provided. The room had tea and coffee and even a small fridge. Only downside was there was nowhere to hand clothes or coats, and there was some dust on table surfaces and the skirting board. I don't understand why people have mentioned caravan toilets, it is a normal compact toilet in an ensuite bathroom. I was right next to the kitchen so was woken early when that started up, but otherwise fine. Breakfast included pastries, cereal, bread for toast, cheese, tomato and hard boiled eggs, yoghurt and hot drinks and juices, all very nice. Great for a night or two, given there is nowhere to hang clothes in that particular room, (I fed this back to the staff)and fantastic price for that area of London. I have seen others have said they had an old and tired room, but I think the hotel is renovating the rooms at the moment. I would stay here again if I needed to stay for work like this time, but please put some coat hooks or something in the room

Was a great hotel but building work seemed to be going on around us. Hotel claims to have a 24 hour reception but when we were handing our key over there was no one there. So after 15 minutes we put the key on the hook ourselves and left a message. Breakfast was good, but would have liked to have known it was continental as nothing was mentioned in the description on the ******* app. All in all, a pleasant enough stay which was reasonable value for money.

The pictures on the site look much better than the reality. Our double room was up 6 or 7 flights of stairs (no lift). The rest of our party were put in the basement. The bedroom window was broken. En-suite was just a tiny caravan type toilet and shower cubicle in a small cupboard. There was no hot water. Bed was very uncomfortable, hard and very lumpy. Breakfast was an absolute joke. No hot food.