Guest User
October 5, 2023
As a 5⭐ hotel, this night's stay was a terrible experience.
On the day of check-in, I made it clear to the front desk that the two rooms were arranged together. After arriving in the room, I found that the decoration smell was very strong, but my friend's room had no smell. I asked the front desk to open the door connecting the two rooms, and then the air conditioner in our room couldn't get cold. Before going out for dinner, I specifically asked the front desk: 1. Open the door connecting the rooms. 2. The room air conditioner is in good repair. 3. Turn on the air purifier for me.
Well, we went home after dinner and passed by the front desk. We asked the front desk about these three points. She looked at her phone and said that they had been completed. As a result, when we got to the room, we found that nothing had been done! ! The experience was so bad, there were contact lenses on the floor left by the previous stayer! I'm starting to wonder about hygiene issues!
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