Guest User
October 8, 2024
1. There is no parking space. When we arrived at the hotel in the afternoon, they were told that the parking lot was full. We were told to park in the parking lot outside the hotel, and finally parked on the slope of the parking lot aisle.
2. The complaint phone number is a decoration. I called and asked if it was the complaint phone number of the central hotel. He said it was not. The response came back and forth with the same theme: We can't help it. You can tell the front desk yourself.
3. The wooden door of the toilet in the room cannot be closed. The other room is good but not maintained.
4. Ctrip’s introduction stated that there is a chess and card room. When I arrived at the chess and card room around 10pm, it was completely dark. I called and asked, and was told that it was after work and that I needed to make a reservation in advance. There was no explanation in advance. The booking applet also stated that after 12pm The price added per hour means it should still be open at 10 o'clock under normal circumstances.
5. The bath water is small during peak hours and the bath water is not hot when taking a bath in the early morning.
6. There are blood stains on the quilt
7. There is no window screen in the room. There is a notice on the window, not allowed to be opened for fear of insects.
8. The air conditioner in the room is not running. I went back to the room at night and found that the air conditioner was not running at all. I called the front desk and asked the front desk. The front desk said that the weather was too cold and the air conditioner could not run. The outdoor temperature was 19 degrees last night. The indoor temperature would be a few degrees higher than the outdoor temperature. Even with the windows open, there is no air conditioning.
The front desk asked us to get a fan or change rooms. We first accepted the suggestion of changing rooms and took us to two rooms on the only way to the hot springs. They had independent air conditioners, but they would be closed starting at 7 a.m. Someone went to the hot springs, which would make a noise, but we didn't accept it. When we went to the front desk, they started looking for a room for us again. Because the plan we were given at the beginning was not the best option, we didn't accept the room change. Finally, we negotiated the price of each room. 20% off
9. The bedside socket is next to the pillow. If you touch it at night, it will emit sparks.
But the attitude of the staff is very good, but the hotel facilities are not suitable for this price.
Original TextTranslation provided by Google