108 West Wanxi Road (Wanxi Xi Lu), Jin'an District, Lu'an, Anhui, 237000, ChinaView Hotel Details
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Guest Reviews of Wanxi Hotel
9.6/10
Excellent
1667 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.4
Service9.6
Cleanliness9.6
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All reviews(1667)
Positive reviews(1637)
Reviews with photos/video(337)
Delicious breakfast(173)
Friendly front desk staff(86)
Located in the city centre(51)
Perfect for business trips(46)
Tasty restaurant(19)
Delicious buffet(14)
Luxurious(10)
Negative reviews(30)
Guest User
Superior Room (2 Beds)
Stayed in Jan 2025
Family
1 review
10.0/10
Outstanding
Posted on Jan 14, 2025
My family stay with Wanxi Hotel has been surprisingly amazing and far exceed our expectation. We were warmly welcomed and farewelled by hotel crew and it really felt like a family.
The hotel is perfectly located in the heart of Lu'An with everything in the arm of reach and the service is wonderful and absolutely second to none.
We missed our stay and will certainly stay here again in our next trip to Lu'An and wish everyone all the best.
Response from Property: 【 Welcome Fruit & Warm White Fungus Soup 】We sincerely appreciate your choice of our hotel among numerous options. At Wanxi Hotel, we prioritize exceptional service, and every staff member is dedicated to providing the utmost hospitality to each guest. The opportunity to serve you is a privilege, and we cherish the connection that has brought us together. Life presents many choices, and we are grateful for your selection of our hotel. We hope your stay at Wanxi Hotel will be filled with pleasant memories. Our hotel in the beautiful city of Lu'an eagerly awaits your return. Wishing you good health and success in all your endeavors.
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Guest User
2-bed Room With City View
Stayed in Dec 2024
Business travellers
3 review
10.0/10
Outstanding
Posted on Dec 5, 2024
excellent
Response from Property: Thank you very much for your review. We are extremely honored to receive your recognition and to be rated as "excellent." During the winter season, your satisfaction is our greatest motivation and warmth. We will continue to uphold our high-quality service philosophy, providing every guest with an even more welcoming, comfortable, and thoughtful lodging experience. We look forward to your next visit to Wanxi Hotel, where we can create even more wonderful memories together!
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Guest User
Deluxe Panoramic Round-bed Room
Stayed in Dec 2024
Other
14 review
10.0/10
Outstanding
Posted on Dec 8, 2024
Returning to Lu'an again, we continued our itinerary from last week, and once again received warm reception and careful care from our exclusive housekeeper, Ms. Pi, who took care of every detail. I was also lucky enough to taste the sumptuous breakfast of Wanxi Hotel that combines Chinese and Western styles. The strong aroma of American coffee is paired with the authentic Lu'an breakfast delicacy - Qianzhang Bao Youtiao, haha! A dazzling array of fruits of all colors. Every waiter is very professional in their hospitality. I also tried to pack breakfast once, and it was packed properly.
The hardware, facilities, services, management, sanitation, and geographical conditions are all first-rate. Takeaways can be delivered directly to the door, which is very convenient!
I must give thumbs up to Wanxi Hotel for its value for money!
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Original TextTranslated by Google
Response from Property: [Dedicated Butler & Warm Service] Dear Guest: Hello! Thank you very much for choosing Wanxi Hotel again and giving such a detailed and high evaluation. We are honored to receive your continued favor. Pi Guanjia has always been professional and enthusiastic, and is committed to providing customized and considerate services to every guest. Your recognition is undoubtedly the greatest compliment to her. We will also convey this praise to her to encourage her to move forward. Our carefully prepared Chinese and Western breakfast is designed to allow guests from all over the world to taste familiar and fresh delicacies. We are glad that you are satisfied with it. At the same time, we focus on the professionalism of every service link, from the maintenance of room facilities to the sanitation management of public areas, from efficient takeaway delivery services to overall operation management, we strive to achieve perfection and create a first-class stay experience for you. Your affirmation is the source of motivation for our continuous progress. We will continue to adhere to quality as always and look forward to continuing to escort your trip to Lu'an in the days to come and becoming a warm harbor that you always trust during your journey. Wanxi Hotel-Lobby Manager
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Kele_binggan
Executive Suite
Stayed in Nov 2024
Other
81 review
10.0/10
Outstanding
Posted on Nov 24, 2024
Wanxi Hotel is located in the city center, and the surrounding area is very lively and convenient. The Red Street is right next door, and there are all kinds of snacks in the entire location, which is impossible to eat. The hotel has convenient parking and the doorman is very friendly. Before check-in, you will be contacted by phone to ask about your room requirements, etc. When checking in, the staff at the lobby front desk are all smiling. The hotel room is well-equipped with floor-to-ceiling windows, which I like, and can provide latex pillows. The guest room also thoughtfully prepares white fungus soup and fruit plate. What is particularly worthy of praise is the hotel service. Before check-in, the hotel staff Jiujiu added her on WeChat. When I communicated with her about some minor issues, she responded immediately. Then I found that the entire hotel staff responded and handled the problems very quickly and patiently. , no matter what position or position, the service attitude is beyond many other five-star hotels. Hope to have the opportunity to stay again hahaha.
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Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for taking the time out of your busy schedule to give us a review. I feel the warmth of your words and it gives us great encouragement. We will continue to improve our service quality and create more service surprises and highlights for our guests. With more considerate services, guests can feel the hotel's oncoming service enthusiasm and quiet living environment. We strive to make every guest happy and satisfied. We sincerely look forward to your visit again! Wanxi Hotel-Lobby Manager!
Response from Property: ❤酒店毗鄰九墩塘公園❤尊敬的客人,您好!非常感謝您選擇假期入住皖西賓館,並細緻分享入住體驗!🌿非常開心得知您對酒店地理位置、煥新客房以及同事服務的認可~紅街周邊美食雲集,酒店餐廳也始終致力於將本地特色與品質結合,能為您帶來愉悦的用餐體驗是我們的榮幸。關於早餐的小童費用問題,我們深表歉意。目前酒店早餐定價,針對1.2米以上小童會收取部分費用。您的反饋我們已高度重視,將盡快評估優化政策,尤其對連住或餐飲消費較高的賓客提供更靈活的方案。再次感謝您的真誠建議,讓我們在細節中持續精進。期待您與家人再次光臨,體驗更臻完美的皖西之旅!如有任何需求,歡迎隨時聯繫客服專線,我們將竭誠為您服務。皖西賓館—大堂經理
Response from Property: 【可提供免費擦鞋&烘乾衣服】尊敬的賓客:您好!非常感謝您入住酒店並給予高度的評價,酒店每一個板塊都在不斷努力,要求更加精細、及時的服務每一位到店賓客,很高興看到您對我們工作的認可,我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待您的再次光臨!
Response from Property: ❤酒店毗鄰九墩塘❤尊敬的家人,感謝您選擇併入住皖西賓館。酒店毗鄰市中心公園,推窗可見九墩塘公園,環境優美,鬧中取靜。我們本着服務好每一位顧客的原則,為酒店的每一位客人都能有到家的感受而努力,歡迎您隨時關注我們,期盼與您的下次相見,祝您生活愉快,工作順利!
Response from Property: ❤免費礦泉水&特色茶包❤尊敬的賓客:您好,感謝您的入住與認可並同我們分享您的入住體驗,滿分衹是起點,驚喜和感動才是目標。看到您的細心點評,西西十分開心,酒店給每一位客人鄰里般的服務,以超高的性價比滿足客人的需求,讓您感受到貼心的温暖,是全體員工努力的方向。有需要歡迎您隨時聯繫我們,期待您下次相遇!
Response from Property: 【可提供泡澡袋&女士頭繩】非常感謝您的好評!得到您的誇讚,我們都心生歡喜,充滿了力量。酒店有舒適的客房,貼心温暖的服務,別具一格的風景。希望皖西賓館會是您回憶裏最温馨最獨特的那個,再次感謝您的支持和鼓勵,願親的每次旅程都有這般舒適自在,也期待和您再次相遇,祝:生活愉快,萬事順心!
Response from Property: 【可提供泡澡袋&女士頭繩】非常感謝您的好評!得到您的誇讚,我們都心生歡喜,充滿了力量。酒店有舒適的客房,貼心温暖的服務,別具一格的風景。希望皖西賓館會是您回憶裏最温馨最獨特的那個,再次感謝您的支持和鼓勵,願親的每次旅程都有這般舒適自在,也期待和您再次相遇,祝:生活愉快,萬事順心!
Response from Property: 【可提供免費擦鞋&烘乾衣服】尊敬的賓客:您好!非常感謝您入住酒店並給予高度的評價,酒店每一個板塊都在不斷努力,要求更加精細、及時的服務每一位到店賓客,很高興看到您對我們工作的認可,我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待您的再次光臨!
Response from Property: 【可提供免費擦鞋&烘乾衣服】尊敬的賓客:您好!非常感謝您入住酒店並給予高度的評價,酒店每一個板塊都在不斷努力,要求更加精細、及時的服務每一位到店賓客,很高興看到您對我們工作的認可,我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待您的再次光臨!
Response from Property: 【可提供免費擦鞋&烘乾衣服】尊敬的賓客:您好!非常感謝您入住酒店並給予高度的評價,酒店每一個板塊都在不斷努力,要求更加精細、及時的服務每一位到店賓客,很高興看到您對我們工作的認可,我們懷揣着您的這份信任,將不斷進取時刻準備着給每一位賓客帶來優質的服務,期待您的再次光臨!