Favehotel Pluit Junction Reviews

Response from Property: Thank you for sharing your experience with us! We're delighted to hear that you found our hotel to be satisfactory, with clean rooms and friendly staff. We understand that initial skepticism due to some poor reviews is natural, but we're thrilled that we were able to exceed your expectations and provide you with a pleasant stay. Your feedback is invaluable to us, and we hope to have the pleasure of welcoming you back in the future. If there's anything specific you enjoyed about your stay or anything we can improve upon, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to seeing you again soon 😊

Response from Property: Thank you for taking the time to provide such detailed feedback about your recent stay with us. We're pleased to hear that you found our hotel conveniently located and your room clean, well-lit, and comfortable. However, we apologize for the issues you encountered with some of our amenities. Your comments regarding the room card, mattress, bath towels, and shower water temperature are concerning, and we will address these promptly to ensure a better experience for our guests.We appreciate your positive feedback about the buffet breakfast and the excellence of our front desk staff. However, we're sorry to hear about your experience with the cafe staff. Rest assured, we will share your feedback with our team and take steps to improve the attentiveness of our cafe staff to ensure a more enjoyable dining experience for our guests.Your feedback is invaluable to us as we strive to provide the best possible experience for our guests. If there's anything else we can do to improve your next stay or if you have any further comments or suggestions, please don't hesitate to let us know. We hope to have the opportunity to welcome you back again soon and provide you with an even better experience. Thank you for choosing to stay with us.

Response from Property: It's great to hear that you found the location and services at the hotel satisfactory. The absence of a laundry service or laundry room is noted and seems to be the only aspect lacking in an otherwise positive experience.Laundry facilities are indeed a convenience, especially for travelers staying for an extended period or those who require such services during their stay. Sharing this feedback with the hotel management could potentially prompt them to consider incorporating laundry services or a designated area for laundry, thus enhancing the overall convenience and comfort for guests.Thank you for providing this valuable feedback, as it helps improve the services and amenities offered by the hotel for future guests

Response from Property: Thank you for sharing your feedback with us. We're sorry to hear that you didn't have a good experience during your stay. Your satisfaction is important to us, and we take your comments seriously. If you could provide more details about your concerns, it would help us address any issues and improve our services for future guests. Please feel free to reach out to us directly with any specific feedback you may have. We hope to have the opportunity to better meet your expectations in the future. Thank you for choosing our hotel.

Response from Property: Thank you for your review , We're glad to hear that you found our hotel to be a nice budget option conveniently located right in front of Pluit Emporium Mall. We strive to provide a comfortable and affordable stay for our guests. If there's anything specific you enjoyed about your stay or any areas where we can improve, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back in the future.

Response from Property: Thank you for your loyalty and choosing Fave Hotel for the fourth time! We're thrilled to hear that your stay was excellent and convenient for your needs, although we apologize if the food seemed a bit salty. Your feedback is appreciated, and we'll certainly work on enhancing our culinary offerings to meet your expectations better. It's heartening to know that your family had a good experience and appreciated the friendly attitude of our staff. Looking forward to welcoming you back soon for an even better experience.