Guest User
February 23, 2024
really gross conditions…. My dad and I arrived with the hopes of staying for two nights. Upon entering the room and inspecting the beds, bathroom and general room area we soon were uncomfortable. The bathroom had tons of webs, multiple dead bugs, unclean shower wall with soap streaks. The bed sheets were horrid, stained, the main comforter with a really disgusting stain on top. There was hair in the sheets and holes in the walls. Upon leaving and requesting a refund for the nights (in which we did not stay, we packed up and left to the Marriot hotel which did not disappoint) they did not refund us the money. It seems to be unkept, unprofessional, and over all a very poor business. The man who we contacted for the refund was disappointing and did not accommodate us for their lack of professionalism, cleanliness and ultimately their hospitality.