Weiwei_88
October 28, 2024
Room - The room floor had a lot of dust, and the corners, wardrobe, etc., were not cleaned properly. There were many ants on the walls, and found a few ants on the bed. The bathroom floor and corners of the sink were so mouldy, which was so disgusting
Lift - There are 4 lift in this hotel, but we waited over 30 minutes for the lift. All of the lift is with a security guard inside controlling it, and even if you pressed the button, the lift wouldn't stop on our floor. When we asked the hotel staff, they casually said it was because the "VIP" was visiting, so the lift wouldn’t stop on our floor.
Overall, we are very dissatisfied with the cleanliness and service attitude at this hotel. This is the first time, and also the last time !!!