"Everything was excellent. Foods, services, facilities all in our gratefull satisfaction. Good job!!"

"Loved the service of all staffs especially the very polite Concierge Team! Always greeting and smiling whenever the open the door. Housekeeping team was good too. When we called for extra towel.. they came up swiftly! Location is the best! Very near the malls. And on Fridays, there is a pasar malam infront! Superb! Only downside is, the hotel is a lil run down. The curtains and headrest on the bed was a lil dirty. Everything else was okay."

"This was a good hotel to stay in, and everything matched its specifications. Things to be aware of are: 1. The gym is permanently closed, which they hadn't updated. 2. Lack of internal communications, as they got my check out date wrong, which I found out when I got locked out. Poor front desk reception service, as though the staff didn't want to be there. 3. TV signal was very weak, and sometimes can't connect. Apart from those points, I'd recommend it as a no frills stay option, especially with its location and proximity to amenities."

"Smooth n warmth welcome.. The room at the Pines is simply exquisite and the location is very convenient.. Highly recommended.."

"Able to got it in a very special price with trip. Thanks for trip and hotel is overall all good. Location also nice"

"I spent a night with friends booked two rooms, one room (no 204) bathroom the pipe under basin leaked and waste water poured down. I informed with the front desk on Sat and they recorded the incident. Nothing was done until checkout. Can be done better than acknowledged but do nothing."

"The room was beautiful and very spacious, with a stunning view from a high floor. The location was excellent and convenient for getting around. I was especially impressed with the warm hospitality — the reception staff were attentive, professional, and took great care of me throughout my stay. Overall, it was a very pleasant and comfortable experience."

"I had a very satisfying stay at this hotel and would gladly return in the future. The room was very clean and well maintained. The staff members were consistently friendly, professional, and eager to help. From check-in to check-out, every interaction was smooth and pleasant."

"HARGA BILIK & PENDAFTARAN MASUK Kebiasaannya harga bilik di Hotel The Lisbon sekitar RM 300± tapi bila dapat harga RM183± tanpa sarapan di Trip.com memang berbaloi. Urusan pendaftaran sangat cepat, mesra dan mudah. Tidak seperti hotel kebiasaan, staf receptionist The Lisbon memang wajar dipuji kerana bila kita sampai di kaunter, mereka dah standby siap kad bilik dan borang yg perlu diisi dalam satu folder plastik, jadi hanya perlu mention nama penuh, mereka terus beri borang utk diisi dan bayar RM5 utk heritage charge. Tiada deposit yg mahal lagi mengarut dikenakan. BILIK Sesuai dengan harga, bilik lengkap dengan katil berserta tilam yg empuk. TV ada Netflix, Youtube, AppleTV, Prime and so on. Juga lengkap dgn iron, coffee corner, hair dryer, safety box, bath robe dan tuala. Tidak lupa utk buat Muslim, sejadah ada disediakan di sini. Namun sayang sekali utk toilet, tiada botol kecil syampu utk dibawa balik sbg kenangan dan saya ada request complimentary deco for anniversary yg ringkas spt deco tuala tapi mungkin pihak mereka terlepas pandang email permintaan saya tapi The Lisbon menebus silap terlepas pandang dengan beri sarapan percuma utk 2 org SARAPAN Banyak pilihan sarapan yg tersedia meskipun dihidang dalam kuantiti yg kurang sedikit mungkin berdasarkan faktor bilangan tetamu. Namun, wajar dipuji kerana banyak pilihan dan sedap. Bagi mereka ada anak kecil, jangan terlepas pandang seksyen makanan utk anak² ada disediakan siap dengan kertas lukisan mewarna jika anak² bosan. PERSEKITARAN Cantik, ada kolam renang yg luas utk dewasa dan kanak². klasik sinonim dengan nama The Lisbon Melaka. Tapi mungkin kekangan atau kekurangan manpower, jadi ada few tempat agak kelihatan semak Overall, The Lisbon Melaka boleh menjadi hotel mesra keluarga jika The Lisbon kekal menjaga kualiti sampai bila². Repeat? definitely yes. Moga maju jaya buat The Lisbon Melaka"