We visited Rixos as a family for short vacation, we had such an amazing experience from the first moment we entered this luxurious hotel , the staff are very welcoming , Carmen at the reception was extremely friendly , listened carefully to all our needs and we even had an upgrade to a deluxe room with an amazing view of the pool and the sea. And we had a late checkout with no extra charge which allowed us to enjoy the last day in their lovely amazing sandy beach. What makes Rixos stands out from any other hotels is their welcoming friendly staff that do their best to accommodate your needs, and their great hospitality. Many thanks to Miss Eman at the guest relations, Mr Hossam and chef Ahmed at the main restaurant who provided us with tasty delicious food. We definitely looking forward for our next vacation at Rixos.