To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.5
Service3.4
Cleanliness3.6
Filter by:
Sort by:
All reviews(115)
Positive reviews(10)
Reviews with photos/video(4)
Negative reviews(5)
Guest User
King Suite with Pool View
Stayed in Jan 2025
Travel with friends
5 review
1.7/5
Posted on Feb 26, 2025
At beach club of the hotel one of staff style my money by the time I was sleeping
I report to hotel but they didn’t do anything
Guy was the only one saw my money and he was still working at the r I report
Terrible experience
Lorens Vanessa
King Suite with Pool View
Stayed in Jul 2023
Couples
1 review
5.0/5
Outstanding
Posted on Aug 13, 2023
Great place for families
Guest User
King Bay Front Suite
Stayed in Jan 2025
Family
4 review
3.7/5
Posted on Mar 1, 2025
Please note that it is far from South Beach, so it takes some time to get there, and the sand at the private beach in front is not very fine.
Original TextTranslated by Google
Guest User
Suite Two Double Beds Ocean Front
Stayed in Jul 2024
Couples
3 review
2.5/5
Posted on Aug 15, 2024
When checking out, I checked the bill and found duplicate charges. After the front desk updated, the debit was still wrong in the end. Duplicate charges. Overcharged US$52. It has not been resolved yet.
Original TextTranslated by Google
Guest User
King Ocean Front Suite
Stayed in Jun 2023
Family
20 review
4.2/5
Very Good
Posted on Jul 30, 2023
The front desk service is warm and patient. The room facilities are a bit old, the toilet keeps leaking, and the air conditioner has been repaired twice. The room has a good view. You can watch the sea view and the sunrise from the balcony. The swimming pool and beach in the backyard, the pink deck chairs and small umbrellas are very beautiful and suitable for taking pictures.
Original TextTranslated by Google
Erwin Yuan
King Suite with Bay View
Stayed in Jun 2023
Couples
18 review
5.0/5
Outstanding
Posted on Jul 23, 2023
This hotel is strongly recommended, and you must live in a sea view suite, which is very cost-effective. It is definitely more cost-effective than domestic hotels of the same grade in Sanya. There are coconut trees around the hotel's 2 swimming pools to avoid exposure to the sun. The hotel's own sandy beach provides free sun umbrellas, bath towels and deck chairs. The hotel to the airport UNER COMFORT is about 40 US dollars, very convenient.
Original TextTranslated by Google
huangdaniele
King Suite with Bay View
Stayed in Jul 2024
Family
22 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Good environment and good service
Original TextTranslated by Google
Anonymous User
King Bay Front Suite
Stayed in Feb 2023
Travel with friends
10 review
2.7/5
Posted on Mar 9, 2023
First of all, the location of the hotel is good, next to miami beach, and secondly, the hotel charges are not worth the price.
Facilities: relatively new, but one of the elevators is broken
Hygiene: general, hotel bath towels are dirty
Service: average, call the front desk with friends at night, no one answers the room service calls
Original TextTranslated by Google
Guest User
King Suite with Pool View
Stayed in Jul 2023
Couples
2 review
3.7/5
Posted on Aug 21, 2023
The general cleanliness looks good, but there are small ants crawling on the table. The location is near the sea and there is a hotel beach, which is very convenient. Parking isn't cheap, but the security that helps with parking is messy and you have to wait a long time to get your car out.
Original TextTranslated by Google
Guest User
Stayed in Apr 2023
Travel with friends
9 review
3.0/5
Posted on May 24, 2023
I'm really speechless. I was deducted more money for no reason. When I stayed, I explained to the front desk that I didn't consume cocktails, and I didn't sign the money. Once I left the store, I was still deducted. I called to explain that I didn't do anything. I promised There will be an answer and no audio. Will never live again, the service is too bad.
Original TextTranslated by Google
Guest User
King Ocean Front Suite
Stayed in Jan 2023
Family
16 review
3.7/5
Posted on Feb 7, 2023
Overall, the hotel is good, the facilities are a bit old, the environment is clean and clean, the service attitude is good, the seaside room has a good view, the traffic can only be called a car, and the air conditioner is a bit cold
Original TextTranslated by Google
Guest User
Queen Room with Pool View
Stayed in Feb 2024
Family
4 review
1.2/5
Posted on Mar 13, 2024
Very bad service
Original TextTranslated by Google
Guest User
King Suite with Partial Ocean View
Stayed in Jun 2023
Couples
11 review
5.0/5
Outstanding
Posted on Jul 26, 2023
good good good good
Original TextTranslated by Google
Guest User
King Suite with Bay View
Stayed in Sep 2022
Other
1 review
5.0/5
Outstanding
Posted on Oct 26, 2022
The view is ok, add money to upgrade the room type