First of all, the location of the hotel is extraordinary. I felt like I could’ve jumped one step and get to the Duomo, it is a few meters away from the center of the town, and even closer to the metro station Missori. Secondly, the host was friendly and helpful, Raffaella made sure that we get the assistance we need in order to make our stay as pleasant as possible, so a big grazie for her. The room is big, very clean, equipped with anything you need, and I felt extremely safe because at night you could enter the building and the rooms area only by using keys, so big thumbs up for the security. The disadvantages, however, were the noise at night because of the tram (but there were earplugs in the room for this inconvenience, I can’t sleep with them so for me they weren’t helpful, but for people who use to sleep with them is ok) and the fact that we couldn’t make the temperature in the room warmer during the night. Besides that, everything was great!