Front desk staff were very friendly and went out of their way to help us. The hotel itself was nice and the room layout was good. There were lots of options at breakfast, and the free coffee/tea/hot chocolate was a nice touch. The room itself was a bit dusty in some areas (e.g., lower shelf/cubby of the nightstands) and the $10/night parking charge felt a bit nickel and dime-y, but overall a great experience. Conveniently located right off the highway and close to a happening mall and lots of restaurants.