This is my first time to give a bad review. I have never stayed in such a bad place. The room is simple and the hygiene is poor. The room area is marked as more than 20 square meters, but the actual area may be only about 13 to 15 square meters. There is no elevator, the sound insulation is very poor, and there are problems with the windows. The most unbearable thing for me is that the bed sheets are not changed, and at least the bed sheets and duvet covers are not changed every time. It was very obvious that someone had been lying on one side, and there were stains. I reported it to the front desk, and the result was that they told me that it was just like this, that the linen was rather torn. I asked him to watch it with me without even looking at it. He just said to me that if he doesn’t want to stay, he can leave it. That’s awesome! If it weren't for being close to the appraisal and your family could have a business, you would be considered great! Not wanting to go through any trouble, I said I would change it myself, but they didn’t even want to give me clean sheets and quilt covers. Finally, they told me the location and I went to get it myself. I went out for a meal. I felt that I should not be treated like this when I came to shop, so I called Ctrip customer service. The customer service went to follow up, but then the young man at the front desk called me and asked me why I called Ctrip. To mess with them and cause trouble for them? It’s really amazing👍🏻Follow-up customer service feedback will definitely punish them and ask me if I need to change hotels, they will help. I didn’t want to bother with it, so I didn’t do it. In addition, there was an exam the next day, and I was too lazy to argue with the store. Otherwise, I would definitely call the fire department, the Culture and Tourism Bureau, and the Health Bureau to report it. In a hotel, you may have poor hygiene and poor facilities, but at the very least the bed sheets and duvet covers must be changed after each guest (the mattresses and pillows are also very dirty, and you can check for yourself how yellow they are). The front desk does not deal with problems when encountering them, and denounces guests. This is too awesome. I hope everyone will choose the hotel carefully and avoid lightning as much as possible.
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