Well were to start… we didnt have the best time, we went on the 17th and wasnt informed of any charity events going on so we had to rush to eat as everything was taken or we would get pushed and shoved out of the way, the group what came was so rude and arrogant, we had an issue were our son was being recorded and laughed at by these teenage children what had graduated and all that got said was ‘this is normal’ it is not normal to video a 3 year old boy. We had this for 3 days, they cut off the entertainment for these 3 days which was shocking, we paid to enjoy the entertainment. The teenagers was drinking alcohol and we was told this is normal. But it wasnt normal for us, another group then sent their teenage child and she also got served vodka and coke, when this was mentioned this was resolved and no-one other than an adult was allowed to collect any form of alcohol. The hotel rooms are beautiful, they are missing fridges and kettles which would be an absolute bonus as there isnt much cuisine for the english. We had to go into sousse and get some bits of food to keep us going. We also heard that two of the entertainment team was trying to lure a 13 and 15 year old girl into theyre rooms for s*x which we found absolutely disgusting from that moment we didnt take our eyes of our children. The entertainment manager tried to keep peace and actually put on some entertainment for us which we found amazing. Omar the pool bar staff is brilliant and deserves a pay rise, he made our holiday for us and actually tried his best to get to know us even with a language barrier, our youngest daughter decided to run off and he was the only staff member to drop what he was doing and help look for her, couldnt say a bad word about him, his omar special cocktail is delicious if you go ask for it!. The food i wouldnt touch again as it was left over from the night before and thrown in with fresh food which resulted in us having bad sickness and diarrhoea. The only people what was concerned was the entertainment manager, Wassim and Omar. Tik Tak is a nice guy, he did his very best to keep us family of 11 seated together and always tried to make sure he set a table up for us! Alot of the waiters was fishing for tips which was annoying as we tipped every night as suggested. One of our party it was her birthday there and they did make it very special for her which made our last night that little bit better. Would we return im unsure. Wassim also needs a pay rise that man was a pleasure to deal with, his first aid training was on top form he made us all happy, welcome and kept us all healthy. They was quick with the first aid which was brilliant. Be wary of your teenage girls around simba and prince!