Ground, 1st & 2nd Floor, 5-20, Jalan Ibrahim, Taman Sri Tanjung, Muar, Johor, 84000, MalaysiaView Hotel Details
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1 night
Elite Hotel Guest Reviews
4.2/5
Very Good
176 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.0
Service4.2
Cleanliness4.2
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All reviews(176)
Positive reviews(167)
Reviews with photos/video(61)
Awesome rooms(41)
Awesome stay(36)
Convenient location(25)
Large rooms(22)
Great value for money(12)
Convenient parking(10)
Near shopping area(8)
Too noisy(5)
Negative reviews(9)
Guest User
Deluxe Room 1 Queen bed
Stayed in Dec 2024
Travel with friends
1 review
2.7/5
Posted on Jan 13, 2025
When we enter the room, feeling good as the room is big and looks OK. BUT, disappointed start when we notice there's some yellow spot on blanket and bed sheet.
We ask from changing, they did change BUT they mention, even change there still got yellow spot. After changing, they only gave use blanket cover without blanket. When we ask for blanket, the worker said, that cover is blanket😢 we keep explaining what is blanket and what is cover, the person is mention only got this. This is so terrible service as before we asking for changing, there was a thick blanket in our room, but after changing, only got cover without blanket.
Guest User
Superior Family Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Everything is good😊 toilet clean.. Location is strategic, near to town, iron and iron board provided.. Kettle also provided
Response from Property: Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay and found the toilet clean, the location convenient, and the amenities like the iron, ironing board, and kettle helpful. We truly appreciate your feedback and look forward to welcoming you back soon! 😊
Anonymous User
Superior Family Room
Stayed in Nov 2024
Family
6 review
4.0/5
Very Good
Posted on Dec 10, 2024
Good location, easily accessible to amenities like food etc, carpark provided beside hotel, room is spacious and comfortable, value for money, Will
stay again next trip.
Response from Property: Thank you for your wonderful review! We're delighted to hear that you enjoyed the convenient location, spacious and comfortable room, as well as the provided car park. We're glad you found it to be great value for money, and we look forward to welcoming you again on your next trip!
ChuaSan
Deluxe Room 1 Queen bed
Stayed in Oct 2024
Couples
15 review
4.0/5
Very Good
Posted on Dec 2, 2024
Hotel room is quite plenty .. no carpets.. but is ok for 1 night stay.. should say very convenient within walking distance to all place of interest and shopping mall . 10 mins walk straight down can get cheap and nice seafood restaurant
Response from Property: Thank you for your review! We're happy to hear that you found the room spacious and the location convenient, with easy access to places of interest, shopping malls, and nearby seafood restaurants. We appreciate your feedback and hope to welcome you again for another enjoyable stay!
Vennissssss
Superior Family Room
Stayed in Aug 2024
Travel with friends
19 review
5.0/5
Outstanding
Posted on Sep 12, 2024
The room is spacious and clean. Location is good, near to town and there is a restaurant downstair. Parking is provided as well.
Response from Property: Thank you for taking the time to share your feedback with us. We hope to seeing you again in the future. Regards, Elite
project runway659
Superior Queen Room
Stayed in Aug 2024
Travel with friends
201 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The hotel very nice. The room so space and clean.
Everything okay.
Response from Property: Thank you for taking the time to share your feedback with us. We hope to seeing you again in the future. Regards, Elite
Daus@Pitot
Superior Family Room
Stayed in Nov 2024
Family
17 review
5.0/5
Outstanding
Posted on Dec 9, 2024
very good hotel
Response from Property: Thank you for your kind review! We're thrilled to hear you had a great experience. We look forward to welcoming you again soon!
De3bie
Deluxe Family Room
Stayed in Jun 2024
Family
22 review
4.2/5
Very Good
Posted on Jul 12, 2024
The room is okay based on the price and amenities. The floor is clean. The bedsheets and towels had stains. Towels are faded. There are dust in top places near the fridge.
Response from Property: Thank you for taking the time to share your feedback with us. We deeply regret any inconvenience you may have experienced during your stay. Please know that we take your concerns seriously, and we are committed to making the necessary improvements based on your feedback. We value your patronage and sincerely hope to have the opportunity to welcome you back in the future for a more pleasant experience. Warm regards, Elite
Cheng SQ
Deluxe Room 1 Queen bed
Stayed in Nov 2024
Travel with friends
6 review
4.0/5
Very Good
Posted on Dec 23, 2024
Hotel location okay. Rooms very spacious. Airconditioning very powerfully as ihe blower are directly facing the beds. Toilets lack basin shelfs so no place to put toothpaste toothbrush, washing cream, etc.Location 10 to 20mins walk to coffeeshops and shopping centres.
Response from Property: Thank you for your detailed feedback! We're glad to hear that you found the hotel location convenient and the rooms spacious. We appreciate your comments about the air conditioning and the lack of shelf space in the bathroom; we will certainly consider these suggestions for future improvements. We hope to welcome you back soon!
Fara87
Deluxe Room 1 Queen bed
Stayed in May 2024
Couples
47 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The room is okay, got speedmart around. The environment is also okay. And the staff is nice
Response from Property: Thank you for taking the time to share your feedback with us. We hope to seeing you again in the future. Regards, Elite
Guest User
Deluxe Family Room
Stayed in Dec 2024
Family
1 review
2.0/5
Posted on Jan 12, 2025
There was cleanliness issue that occurred during my trip, hopefully it was rectified
Azmil@Jendhool
Deluxe Room 1 Queen bed
Stayed in Apr 2024
Family
20 review
4.7/5
Amazing
Posted on Jun 4, 2024
. / I frequently been here because the place was strategic near to the city.. Room was clean & the services from check in till check out was superb..
Response from Property: Thank you for taking the time to share your feedback with us. We hope to seeing you again in the future. Regards, Elite
Guest User
Superior Twin Room(No Window)
Stayed in Oct 2024
Couples
1 review
3.2/5
Posted on Nov 12, 2024
The room was spacious,the overall experience was quite basic. The cleanliness was abit disappointed,there were visible spots and stains on the sheet and pillow,which made our stay less comfortable.
But the location is perfect,abundance of parking provided.
Response from Property: Thank you for sharing your feedback. We’re glad to hear you enjoyed the spacious room and our convenient location with plenty of parking. However, we sincerely apologize for the cleanliness issues you encountered, especially with the sheets and pillow. This is certainly not the standard we strive to uphold, and we will address this with our housekeeping team to ensure such issues do not occur in the future.Your comments are very important to us as we continue to improve our service, and we hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay next time.
Guest User
Deluxe Room 1 Queen bed
Stayed in Oct 2024
Couples
1 review
4.5/5
Great
Posted on Nov 3, 2024
Hotel staff are friendly. A simple hotel with inexpensive rates. Highly recommended. Speed mart 99 next door. Pharmacy opposite hotel. Less than 10 minutes walk to town where food and shopping mall are located.
Response from Property: Thank you for your kind review! We're thrilled to hear you had a great experience with our friendly staff and found our rates affordable. It’s wonderful to know that the nearby amenities like Speedmart 99, the pharmacy, and the easy access to the town center made your stay even more convenient. We truly appreciate your recommendation and look forward to welcoming you again in the future!
Guest User
Deluxe Room 1 Queen bed
Stayed in May 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Nice location and comfortable to stay, easy to get food and the area was nice
Response from Property: Thank you for taking the time to share your feedback with us. We hope to seeing you again in the future. Regards, Elite