Leonardo Royal Hotel Munich

The room facilities are very new. There is even a wireless fast charger on the bedside table, which is a little surprise! The overall hygiene is also very satisfactory. This is the most satisfactory hotel in this European trip. There is also an Asian restaurant owned by a Vietnamese boss nearby. I had a bowl of noodles comfortably at noon. It is also very convenient to take the subway to the city center. The subway is a few minutes away. I think the central railway station is a bit messy, so I chose this hotel. There is also a Ferrari showroom downstairs. I will stay here next time! The price-performance ratio is also very high! It is not far from the BMW Museum. We walked there.

I want to write a longer review for this hotel. Overall, it's a cesspool. Except for the grand lobby, the rooms are similar to Home Inn. And the hotel is full of foreigners from the front desk to the cleaners. My family arrived at the hotel before 6 pm that day. There were three or four groups of people waiting to go through the formalities at the front desk. There was only one staff member, a man with glasses of Indian or Pakistani descent. Later, a black man came out. The service attitude of these two guys was very bad. There was no smile on their faces. They made things difficult for my order, saying that although my order was for a triple room, there were only two names on the reservation, so they could only give me a standard room. I said that the other person was a child, and I paid for a triple room, but they just refused to recognize it and made things difficult. After Ctrip intervened, they gave me a room with a sofa bed. It took two hours. But the room I was given smelled of formaldehyde and was next to a main road. The next morning I went to the front desk to ask for a room change. The front desk was an Asian woman who was also very indifferent and said that the room was fully booked. Then another man who looked like an Indian came over and was quite enthusiastic and helped me change rooms. This guy was the only reliable person I had contact with in the whole hotel in a few days. His name seemed to be Bahirwani. I am very grateful to him. The location of this hotel is also not good. There is no commercial facilities around. It takes about ten subway stops to the city center, and you have to change rooms in the middle. Moreover, the hotel is next to a road with heavy traffic, and half of the rooms are very noisy. I highly recommend not staying here.