Hampton by Hilton Munich City North Reviews

"Terrible, it seems like it was done on purpose! The hotel is located next to a high-traffic road where parking is not allowed, the hotel's external parking lot is quite small, and the paid indoor garage is seriously undersized for the number of rooms in both adjacent hotels. We returned after dinner and, of course, both the external and internal parking lots were full. We were forced to park in a spot that was a bit out of line but without obstructing traffic, still within the hotel's private area. During the night, tow trucks arrived and towed all the cars 30 km away. We ended up paying 650 euros for the towing, plus 150 euros to have the parking opened on a Sunday, and 60 euros for a taxi. Total: 860 euros wasted. When we complained at the reception, they immediately handed us the business card of the towing company. We understood that this was a systematic thing, and I don't want to think that there’s collusion between the hotel staff and the towing company, which was clearly charging us an outrageous amount. The fact that in three days they never cleaned the room, and the endless lines for an undersized breakfast buffet every morning, became secondary. SHAMEFUL!"

Nice place and very quiet here even it near by the center place .it’s very convenient that mango supermarket around here

The breakfast options were limited, although the rooms were satisfactory; however, room slippers were not provided.

Room was clean and well maintained, breakfast was good. I can recommend this hotel for business travellers.

Just a simple and clean hotel without services. The location is also not good far from the city area.

Very helpfull and kind staff. Good service. Nice and clean accomodations. Highly recommendable hotel.

Good breakfast, no plant-based milk though. Friendly staff

Good experience,room is clean,receptionist was kind

Maybe staff need more training

Was a reasonable location for what I needed. The reception staff were very helpful. Breakfast was very busy on the morning and the tables weren’t cleared very quickly for the next person to sit down. Enjoyable stay and I would go back.

It's ok.

The room is big enough, the facilities are complete, and the location is excellent, but it is far from the subway station. It is a 5-minute walk from the nearest bus stop, which is suitable for driving, with convenient parking and free of charge. The breakfast is rich.

The room is big. Because I booked a barrier-free room, the location is good. But there are too many people at breakfast. And the breakfast staff are obviously under pressure. Some of them pass the pressure to the guests.

I thought the Frankfurt hotel I booked on Ctrip was a shady shop, but I didn't expect this hotel in Munich to be even more rubbish. The shower was broken on the first day of check-in, and no one repaired it for two days. They asked us to make do with it, and they didn't change our room. We went to Ctrip, but Ctrip was even rubbish. We couldn't contact the hotel at all, and no one answered or asked. We couldn't take a shower for two days. It wasn't until the third day when we repeatedly asked the hotel that it was fixed. We stayed for four nights in total, and we couldn't take a shower for two days. What's even more bizarre is that this hotel didn't do any cleaning. If we needed to change towels, we had to go downstairs to the front desk to get them. Did we live in a big coach inn? Such a rubbish hotel appeared on the Ctrip platform. Is Ctrip a rubbish platform? After our repeated requests, we stayed for four days and the hotel cleaned it once. We went to Ctrip again, but no one answered or asked. It's too rubbish. Is Ctrip colluding with foreign hotels to commit fraud? I kept complaining but it didn't solve the problem. Although I have checked out and left, I paid Ctrip and booked from Ctrip. Ctrip can't run away. I will complain to the end. Protect my own rights and interests to the end. Are we Chinese so easy to bully? Is Ctrip a traitorous company?