I booked this hotel because the air conditioner in the room booked by baba next door was broken, and there was no electricity before, and the transportation was inconvenient, so I directly booked the San Marco next door.
The design of the hotel is quite good, but the service is not very considerate, especially the glasses are missing near the swimming pool. I asked the staff at the front desk and the pool bar, and when they heard that something was missing, they immediately said nothing. "Please, I just need your help to find it. I didn't say who is the thief." The hotel staff didn't even ask a question or say help to find it." Very disappointed. Although the hotel has a shuttle and a swimming pool, it is better than the baba next door, but the service quality needs to be improved. Compared with the service concept of a five-star hotel, you need to think about the guests.
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