Aston Nagoya City Hotel Reviews

Response from Property: Dear Ruyinong,Thank you for sharing your experience with us. We are glad to know that you found your stay worth the value and that you enjoyed the breakfast selection especially the lontong and kopi tarik.We also appreciate your feedback regarding the noise disturbances. Please rest assured, we take such comments seriously and will look into ways to improve soundproofing for a more comfortable and private guest experience.We look forward to welcoming you back on your next visit.Warm regards,Operational ManagerAston Nagoya City Hotel

Response from Property: Dear Alegna,Thank you for taking the time to share your experience with us. We are pleased to know that you enjoyed our strategic location, clean rooms, and the convenience of nearby attractions such as restaurants, massage places, and Grand Batam Mall.We are also glad to hear that our service met your expectations and that you found our breakfast selection satisfactory. Your kind feedback is truly appreciated and motivates us to continue delivering excellent hospitality.We look forward to welcoming you back to Aston Nagoya City Hotel on your next visit to Batam.Warm regards,Front Office ManagerAston Nagoya City Hotel

Response from Property: Dear Nisa,Thank you very much for your wonderful and heartfelt review. It is truly an honor to know that Aston Nagoya City Hotel remains your preferred choice whenever you visit Batam. We are delighted that our location, service, food, and especially the warm hospitality of our team have consistently met your expectations.We are particularly touched by your kind words about the personalized service you received, including being greeted by name upon arrival. Our team takes great pride in creating meaningful and memorable experiences for our guests. Knowing that you work in the service industry yourself, your appreciation means all the more to us.We’re also pleased to hear that your request for a high-floor room, perfect for capturing photos of the clouds, was fulfilled to your satisfaction. It is our pleasure to accommodate your preferences whenever possible.We look forward to welcoming you back to your home in Batam on your next visit. Thank you once again for your loyalty and trust in Aston Hotels.Warm regards,Front Office ManagerAston Nagoya City Hotel

Response from Property: Dear Valued Guest,Thank you for your kind words and positive feedback. We are pleased to hear that you enjoyed our convenient location and the easy access to nearby dining options.We look forward to welcoming you back on your next visit.Warm regards,Budi Iman SantosoOperational Manager

Response from Property: Dear Yap,Thank you very much for your kind feedback. We are so glad to know that you enjoyed our strategic location near restaurants, massage shops, and other conveniences. We ae also pleased to hear you found our pricing and inclusive breakfast to be of great value. We truly appreciate your support and look forward to welcoming you back in the near future.Warm regards,Operation Manager Aston Nagoya City Hotel

Response from Property: Dear Sheepppppp,Thank you for sharing your kind review. We are so glad to hear that you found our hotel to be very clean, with good service, a strategic location, and great value for money. Your compliments truly mean a lot to our team.We also appreciate your honest feedback regarding the absence of a pool and gym. While we currently do not offer these facilities, your comments are valuable and will be taken into consideration as we continuously look for ways to improve and enhance our guests' experience. We hope to have the pleasure of welcoming you back in the future. Please do not hesitate to reach out if there is anything we can assist you with on your next stay.Warm regards,Operation ManagerAston Nagoya City Hotel

Response from Property: Dear Pally,Thank you for sharing your kind feedback. We are delighted to hear that your first stay with us was a pleasant one, from the smooth check-in and check-out process to the room assignment near the lift as requested. It is great to know you enjoyed the delicious breakfast with its wide variety, and that our team’s service left a positive impression.We truly appreciate your support and look forward to welcoming you again in the near future.Warm regards,Fandy AltaDuty Manager

Response from Property: Dear Maurice,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Operational ManagerBudi Iman Santoso

Response from Property: Dear Valued Guest,Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed our strategic location near various restaurants, food markets, and the Nagoya Hill Shopping Mall.It is also a pleasure to hear your kind words about our friendly staff and excellent breakfast. Your intention to return means the world to us, and we look forward to welcoming you back for another memorable stay at Aston Nagoya City Hotel.Warm regards,Fandy AltaDuty Manager

Response from Property: Dear Robert,Thank you for your wonderful feedback. We are so glad to hear that you had a satisfying stay at Aston Nagoya and appreciated our service, especially the takeaway breakfast for your early departure. Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you again in the future.Sincerely yours,Operation Manager Aston Nagoya City Hotel

Response from Property: Dear Adestya,Thank you very much for taking the time to share your detailed and thoughtful feedback. We are thrilled to hear that you had a great stay and restful sleep with us. It is wonderful to know you enjoyed our convenient location, close to eateries, massage centers, spas, money changers, and Nagoya Hill Mall.We also appreciate your kind remarks about our breakfast selection, room amenities, and overall value. Your honest input regarding the limited Western selection is noted and will be shared with our team for future improvement.We are truly grateful for your recommendation and look forward to welcoming you back on your next visit to Aston Nagoya City Hotel.Warm regards,Fandy AltaDuty Manager

Response from Property: Dear Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Budi Iman SantosoOperational Manager

Response from Property: Dear Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Budi Iman SantosoOperational Manager

Response from Property: Dear Valued Guest,Thank you for your kind words. We are so glad to hear that you enjoyed our breakfast and found our hotel to be clean and well-maintained. It is also wonderful to know that our reception team was prompt and responsive to your needs. Your satisfaction is our top priority. We truly appreciate your feedback and look forward to welcoming you back for another pleasant stay in the future.Warm regards,Operation Manager Aston Nagoya City Hotel