Club House Hotel & Restaurant

Receptionists was very very helpful. Very nice and big bedroom, comfy bed and nice and modern bathroom. 😁

I gave them a 1 star as you cannot give a zero. Arrived with partner and 4 year old son to find hotel locked up and numbers on door for contact were out of service. After a bit of digging we found there was an associated hotel 5 minutes away. When we went to see them they advised us yes they have our booking for clubhouse and took us around to an empty unmanned hotel with no breakfast or meal availability. We were taken to the annexe room we booked to find it filthy and uninhabitable and were told the hotel is being given up soon as no staff but we were welcome to stay seeing as we paid. A ridiculous statement. Avoid at all costs as the hotel owners are just trying to get you to stay at extra cost at nearby The west end hotel making out they are doing you a favour.

Access was by key safe and I Couldn’t get the key out of the key safe on the first night, So no access to my room and had to go to relatives for the night . The hotel was very clean, warm and comfortable accommodation. Would stay again

Shabby, worn out. Mold in the shower. No hand soap. Broken bathroom fixtures. Very thin walls - we could hear and easily understand conversations outside our room - late into the night. The view out the window looked at the back of a patio partition wall. No staff there except for a few hours late afternoon and early evening. And, to add insult to injury, they tried to charge us for eating dinner there, which we did not. We booked two non-refundable nights. We found the room so unacceptable that we only stayed one. Skip this place. We strongly recommend looking elsewhere.

Fantastic stay, room was perfect, with everything you could possibly need and very spacious. Nice restaurant/ bar area.

Best amazing hotel! This hotel the staff are so kind and helpful and be at your needs when you need. A young chap called naz I think was so phenomenal to us. Excellent service and he treated us really well at the Clubhouse hotel. Met him twice whilst there and never let us down. We needed help because our light bulb was not working in our room and naz was at our service swiftly and sorted it out for us. Will always recommend this hotel to anyone. Especially with the staff being at your needs and helping when you need!!!

was very clean and tidy ...will stay there again one let down was there was no staff available when i turned up to book in so had to come back later

The accommodation was quite pleasant. It was very low-key with just about everything "do as you please." We rarely saw the staff but when we did they were pleasant and helpful. The sofa bed in an area separated from the bedroom by a door was a real surprise. This suited us very well as the sofa bed was entirely satisfactory as a second bed.

I arrived and no one was at the front desk. I rang the bell and waited for a while before a young man came down. He gave me my key but did not direct me to my room or take me there. It took a little while to find as I was outside separate to the main hotel. I’d had a busy journey traveling from England, I had been in the car for eight hours. The amenities were basic and definitely need of a re-Ferb. I’ve stayed in a few hotels in Nairn over the past two months and this I have to say for the price you pay was very disappointing. At 11 o’clock at night I was woken by three or four Indian staff members shouting and being very loud and raucous right outside my window. They were smoking ********* and my window was open. My room was filled with smoke as I was on ground floor accommodation . I suffer from asthma. I asked them to stop they did not do so immediately. And only on my second time of asking and being irate did they then go? I was then really worried that my car would be damaged as they had my numberplate and could not get to sleep from thinking about this. I definitely wouldn’t go back there again when there’s so many other hotels of a much higher standard . No one was on the front desk in the morning to take my complaint . Disappointing