No. 169 Ziyang Avenue, College Park, Nanchang County, ChinaView Hotel Details
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1 night
Vienna International Hotel Guest Reviews
4.6/5
Very Good
567 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(567)
Positive reviews(548)
Reviews with photos/video(40)
Friendly front desk staff(78)
Classy environment(47)
Delicious breakfast(43)
Easy to get around(40)
Close to metro(28)
Convenient parking(19)
Perfect for business trips(11)
Poor air conditioning(8)
Negative reviews(19)
Guest User
Superior Queen Room
Stayed in März 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on 15. März 2023
Very good and comfort
Anonymous User
Superior 2-bed Room
Stayed in Febr. 2023
Business travellers
4 review
2.7/5
Posted on 24. Febr. 2023
Inflexible service, bad reviews, indifference, no consideration from the customer's point of view, room upgrade was careless and not attentive enough.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Vienna International Hotel Nanchang Aixi Lake Branch. We are deeply sorry for the problems you encountered during your stay. It is the duty of all our hotel staff to provide guests with a good stay environment. Responsibility, for the problems you mentioned, the hotel will order the relevant departments and persons in charge to make immediate rectifications. We apologize again for the inconvenience caused to you. We also look forward to your next stay to test our results. Thank you!
Guest User
Superior Queen Room
Stayed in Aug. 2023
Business travellers
1 review
1.7/5
Posted on 5. Aug. 2023
The air conditioner is too noisy and affects sleep.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Vienna International Hotel Nanchang Aixi Lake Branch. All hotel staff are deeply sorry for the problems you encountered during your stay. We will immediately notify the relevant departments if you mentioned the air conditioning problem. We will make corresponding rectification plans. Thank you for your valuable opinions on our hotel despite your busy schedule. We will definitely be aware of our shame and have the courage to move forward. We also look forward to your next stay to test our rectification results. Thank you!