Hotel Lanfipe Palace

Very disappointed, paid for suite with jacuzzi and the jacuzzi did not work. Paid on arrival in good faith for services. Wrote 2 emails asking for part refund as we did not get what we paid for and did not receive any response at all. Staff at reception were helpful but could not make any decisions and said they would speak with the administrator and contact me. Still no response.

Pro: great location. Can’t beat it Lovely bathroom Young staff where most very welcoming AC Tile floor Small tv surrounded in golden frame Well guarded by several cameras as reminded and locks . Lovely body wash Quiet Cons : felt like read our rights upon arrival and told to turn off the ac when leaving which is understandable but our room was hot hot upon long day arrival despite many emails confirmations of arrival . Maybe not a problem out of summer Hard hard old pillow :-( Lots of stairs ( they are an elevator that we found later) Boutique style hotel . No shampoo nor conditioner so bring your own . Body wash Many Strong repeated Insistance to leave our passports in reception cubies . ( unlocked) behind reception. Safe must ask key at front and reminded not to loose it . Ok Reminded many times that safe hotel . Not like others or where we are ( when I refused to leave my passport in open cubicle behind desk. Ok They don’t take American Express bc of payment blocked ok I understand and maybe the passport are held hostage for that No coffee. But tea . So you must order your coffee but have free tea in room. Odd Lovely location in old building . We had the small room that served its purpose And happy to experience it once They try hard but bottom line I did not feel comfortable . Greatfull for location tho Thank you to the young kids who were very nice at reception

The hotel is conveniently located, close to the centre. The Lady at the reception was also very helpful. A big minus for us however was the check-out time at 10:00. No matter if the plane is late (and you want to relax a little bit more before further visiting) or you just feel like sleeping longer as it's your holiday time - it's diffcult and we had never experienced such an early check-out before and it influenced our stay and plans in a negative way. Besides, the hotel is worth recomendation. We have tea and coffee facilities in our room which made our stay a lot easier. Just the room was small, but it seems to be typical for central locations.

Could not fault the location of hotel, close to metro, shops, restaurants and sight seeing. Staff very welcoming. Large bed, however pillows weren’t great. We booked a junior suite, however it was not a suite, just a room. If in Naples again, would stay here.

This is a small hotel, but rather lovely and in an excellent location for the city area. It is reached through an arch in the wall on Via Toledo and a lift, and is beautifully clean. The rooms are not large but the beds certainly are, and they are firm and comfortable. Wifi worked unfailingly and the area nearby is great. You will not starve, No breakfast provided, but Augustus the pasticceria across the street is excellent (my wife became addicted to the Rum Babas) and pretty much everything else is walking distance. Sandra, the concierge, was very helpful during our nice three day stay here in September 2022. Surprisingly quiet for such a central location.

What a truly fantastic find! Located in the very heart of Naples. You can walk everywhere and the metro is a couple of hundred yards away. All the staff are absolutely fantastic... full of knowledge and great recommendations for places to eat. The hotel is spotlessly clean and considering you are on the Main Street, you cannot hear a thing! Best sleep we have had in years. We will return as loads more to explore in Naples. Naples by the way is incredible... vibrant, fun, noisy, and totally wonderful!