WAQOO NaritasanMonzen

We arrived at the hotel around 3 AM after a grueling 7-hour detour due to heavy rain in Chiba, which had us stuck in traffic. The kids were exhausted, but to our dismay, the hotel gates were shut tight, and the front desk was empty. We rang the bell countless times and called the hotel repeatedly, but no one came for over half an hour. I genuinely thought I had booked a guesthouse with just one person running the entire place. Is this really a five-star hotel? Is this supposedly the number one luxury hotel in Narita? It's absolutely ridiculous! Once we finally got in, all we wanted to do was sleep after being trapped in flooded conditions on the road. I specifically booked this hotel because it advertised four futon mattresses, but when we got to the room, there were only three. They wanted an extra 5000 yen for the fourth! I told them we'd waited for so long and asked them not to charge us, but they seemed completely unashamed and insisted on the fee. The kids needed to sleep, so I didn't bother arguing further. Didn't their own website state there would be four mattresses? This place is run worse than a guesthouse, yet they act like a proper big hotel when it comes to collecting money. 👍

The hotel staff were incredibly attentive and accommodating, always ready to help. The room itself was quite spacious, and the location was super convenient – just a 10-minute walk to either the JR or KS stations. Right downstairs, there's a whole street full of eateries, but a heads-up: bring plenty of cash, as many places don't accept online payments. Also, be aware that the hotel charges per person.

The room was impeccably clean. The bedding and toiletries provided were very comfortable. Breakfast was excellent and offered a wide variety. There's also a hot spring bath (onsen) on the first floor, which was a pleasant surprise. I was very satisfied with my stay. This hotel is ideal for those seeking peace and quiet. It's conveniently located very close to Naritasan Temple, which features a calligraphy exhibition and a beautiful park – perfect for a relaxing stroll.

The room amenities were good, and the service was also excellent. The only drawback was the price; it felt quite expensive. We booked the room for 2000 RMB, but an additional 800+ RMB was charged for the children. I disagree with such a high per-person surcharge. The hotel itself does have a distinctive charm. Remember to ask the front desk for the hotel's umbrellas; they're quite photogenic. However, I wouldn't recommend it unless you can secure a room for under 2000 RMB.

The hotel boasts a beautiful Japanese aesthetic, feeling very new and luxurious. The only downside is that the communal bath is rather small, and it's not an actual hot spring. Additionally, there are no lockers outside the bathing area to secure personal belongings. It would be fine if you're just looking for a quick wash and there aren't many people, but if it gets crowded, I'd recommend avoiding it.