Residence Inn Nashville Green Hills

This property is walking distance to my daughters house which is why we always stay here But it is also walkable to green hills malls and tons of other places Staff is unbelievably polite and friendly

This was a great place to stay for our 5 night stay. If you've got to be away from home. This place makes it worth it for food and sleeping. I would stay again. Great for shopping and eating a great restaurants.

Convenient parking. But key card did not work garage gates. No maid service on one day. No wash cloths one day. Good mattresses. Good pillows and linens

Very convenient - clean room, friendly staff. It was one quick night but arrival, check-in, and breakfast were very smooth. I would stay here again.

Breakfast options and service was excellent with a very attentive staff. Prime location next to Green Hills Mall with great food options (Cava is a great, healthy choice) and access to public transport, although we decided to Uber everywhere. Pool and fitness center were both decent. Room was larger than expected. Front desk staff was helpful.

Overall, not a great experience. We have stayed at lsimilar hotels with the IGH hotel chains, and this hotel was very like it in the style and set up. Although very disappointed for various reasons. The parking set up was confusing and left little direction on how to navigate the garage or how exactly the ticket situation would work. Once we finally parked on a level 2, we couldn’t get into the building from that level without a key card. The lobby was on the 1st floor and the elevator on the 2nd level only went up so we had to walk the whole garage with our luggage out to the front down into level 1, to even get to the lobby. Upon checking in the receptionist was initially kind in greeting us, but then proceeded to give me a hard time for making “demands”, as she put it. Multiple times, over and over again. I tried to use the Marriott app on our drive in, to do early check in. I received an email to do this. It was not a functional app and gave me no way to check in. It promoted me to ask for “requests” or “accommodations” and I selected all my items for towels, bath mats, and a blanket. Which I was confused by as these are items normally in the rooms. Again, I was promoted by the app to do so. I ended up waiting to check in, in person. The receptionist would not let it go, that I apparently asked way too much of her by requesting these items be in my room and continued to laugh and talk over me while I tried to explain how the app didn’t work. She mentioned that she thought

Vacationed in Nashville for a week. Hotel was in a nice suburban area - still needed a car to get around though. Parking on site was pricey, but worth the convenience. Rooms were big and clean. Kitchen had odd layout, but useable for one cook. Large microwave and fridge helped us save money eating in. Breakfast bar, on-site laundry, and market downstairs helped make it easy to keep the family comfortable.

Near everything, great parking, great pool. rooms are clean and well kept. Kitchen area everything you need.