Holiday Inn Frankfurt Airport-Neu-Isenburg Reviews
Holiday Inn Frankfurt Airport-Neu-Isenburg
Wernher-von-Braun-Straße 12, Neu Isenburg, GermanyView Hotel Details
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Holiday Inn Frankfurt Airport-Neu-Isenburg Guest Reviews
3.9/5
Good
42 review
Verified reviewsLocation3.8
Amenities3.9
Service4.0
Cleanliness4.0
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All Reviews(42)
Positive reviews(36)
Reviews with photos/video(2)
Negative reviews(6)
manjari
Standard Queen Room
Stayed in Mar 2023
Couples
2 review
Posted on Mar 20, 2023
Hotel was not near to airport as name suggests and no public commute directly to hotel. Infact had to pay almost 60€ for taxi to and fro to the airport. Would have got nearest hotel with this amount. Hotel didn't have any restaurant open for dinner. Nothing good nearby. Had to order in dinner as well. Just one person at reception, managing everything. So had to wait for check in. Was a very tiring night just to find the hotel.
Inyong
Standard Queen Room
Stayed in Mar 2024
Business travellers
10 review
Great
Posted on Mar 5, 2024
Although it is a bit far from downtown Frankfurt, it was no problem to get there by taxi. I chose this hotel because all the hotel rooms were full due to the exhibition, and although the facilities were a bit old, I felt they were well maintained.
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Guest User
Standard Queen Room
Stayed in Feb 2023
Couples
3 review
Very Good
Posted on Feb 10, 2023
It was a great stay at the Holiday Inn hotel. We had booked a double room and were upgraded to a suite. The breakfast was very rich. The staff was very accommodating. We will definitely book this hotel again ❣️
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WesleyRay
Standard Room
Stayed in Sep 2023
Business travellers
65 review
Outstanding
Posted on Sep 15, 2023
Overall it's ok
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Guest User
Stayed in Mar 2023
Business travellers
18 review
Outstanding
Posted on Apr 2, 2023
Optional for business travel
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SamHSU_tw
Stayed in Mar 2024
Business travellers
5 review
Great
Posted on May 18, 2024
乾淨整潔 前台服務態度很好
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James
Stayed in Jan 2024
Business travellers
Posted on Jan 26, 2024
Staff extremely rude.
Check out at 12 noon however house keeping wakes residents at 08:30 to try make them leave early.
States airport hotel but 50 minutes drive away.
Khian
Stayed in Jan 2024
Family
Outstanding
Posted on Jan 5, 2024
Free breakfast and parking.
Close to gas station and good to fill up before returning rental car.
Close to airport.
Hawki
Stayed in Sep 2023
Family
Outstanding
Posted on Sep 24, 2023
The property is hidden not easy for access for Public transportation. The rest everything excellent.
Dag
Stayed in Jul 2023
Other
Outstanding
Posted on Jul 3, 2023
It was a bit far away from the airport but the service was very good and I did get an upgrade since I do have Platinum Status with IHG. Everything did work well and I enjoyed my stay. Thank you to the staff.
Guest User
Stayed in Jun 2023
Business travellers
0 review
Posted on Jun 30, 2023
Old fashioned hotel from reception to room. Also arrival was not like i am used to as ihg gold member. The parking was full so i had to leave my car on the street and person at reception couldn t even say if i could park for free overnight. I didn t take dinner but went to a good italian on about 500 meters
Response from Property: Dear Peter, Thank you for taking the time to share your review. We appreciate your kind words about the nearby Italian restaurant and are glad you enjoyed your dinner there. However, we apologize for any inconvenience you faced regarding the parking situation. Our hotel does offer on-site parking for free and a parking spot in the parking garage at €14.00 per day. We understand that it can get full at times. As for the reception experience, we strive to provide excellent service to all our guests, including IHG Gold members, and we will take your feedback into account to improve our service. Moreover, we understand that the style of our hotel may not be to everyone's taste, but we continuously work on maintaining and updating our facilities to ensure a comfortable stay for our guests. We look forward to welcoming you back on a future occasion. Best regards, Rebecca vom Stein, Front Office Manager Holiday Inn Frankfurt Airport - Neu-Isenburg, Front office Manager
Guest User
Stayed in Jun 2023
Other
0 review
Outstanding
Posted on Jun 7, 2023
On our last leg of our trip, we spent one night at this hotel. This time we booked a double as we were travelling as a couple. Huge room, spotless, free wi fi and parking, amazing breakfast at a very good rate! Thank you and hope to see you soon!
Bernd
Stayed in Feb 2024
Other
Outstanding
Posted on Feb 28, 2024
Overall a very good experience
Guest User
Stayed in Jan 2023
Other
0 review
Outstanding
Posted on Jan 31, 2023
Stayed for one night here with my family, party of 4. This was the biggest suite I have ever seen on an European hotel, no matter the chain. Very pleasant staff, huge rooms, comfy beds, useful kitchenette, free wi fi, free parking (outside), excellent breakfast. The only downside, dated furniture. All this at a great rate! Thank you, will be back!
Gustav
Stayed in Oct 2022
Other
Very Good
Posted on Oct 25, 2022
Lovely, helpful staff on the front desk, nothing is trouble for them. Room is nice. Not much in the way of amenities in the room, eg very few coffee envelopes, not replenished the next day. No restaurant on site which serves lunch/dinner. It seems to be there for breakfast only. It is in a business park area, restaurants are far away for a walk.
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